When going to print it stalls and says that it can't print as the print cd guide is open. Even when I close all programes down this message still comes up.
Make sure nothing is behind the printer stopping the cd tray?
Posted on Apr 28, 2007
Firstly - check that the CD draw at the front is fully closed. Sounds daft, but many have been left ajar and caused the fault. If the draw is fully closed and you have opened and cl;osed it a couple of times, then there is a problem with the switch that is use to detect the draw opening. Check that the contact point on the printer body is intact as per image1. It is possible it may have been broken off. The other possibilities include the switch (located within the draw itself) is faulty, broken or not conected. In this situation you would need a service manual to disassemble the draw and test the switch/cables. If all else is ok, it may suggest a faulty main board in the machine. Look for a manual at http://www.TheServiceManualShop.com if you intend to dimantle the machine
Posted on Mar 11, 2007
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