Question about Rival 38601 Smart Pot 6-Quart

3 Answers

Broken Lid handle

I have used my Smart Pot to cook for the family for just over a year. I'd say we use it about two to three times a month. The plastic handle just fell apart this morning when I lifted the lid. Where can I get a replacement handle?

Posted by judi zohab on

  • 14 more comments 
  • Anonymous Nov 02, 2007

    i need to order a new lid handle

  • slowcooker Nov 05, 2007

    screw has stripped our and won't hold the handle securly. Super glue and using teflon tape doesn't work - what now?

  • Anonymous Nov 18, 2007

    I have the rival 38601 crock pot and the handle has broken off the lid and was wanting to know how to get a replacement, please help.

  • Anonymous Nov 19, 2007

    I am very upset that I went to hand wash the lid to my crock pot & the handle off the lid just broke off.

  • ragsie Dec 12, 2007

    While checking the contents of our dinner cooking in the 6 qt. rival crock pot the handle just broke off. How do we get a replacement? Bob

  • Anonymous Dec 15, 2007

    My lid came off when I lifted it.

  • cook123 Dec 15, 2007

    I have a model 38601 and the plastic handle has broken off the lid. Where can I get a replacement lid for this model? I have searched rival's web site and cannot find this particular lid model.

  • Anonymous Dec 19, 2007

    I need just the handle, not the whole lid. I did check out the abtec site, but do not care to spend $15 for a whole new lid when I only need the handle!

  • MBlackburn Mar 03, 2008

    I have a smart pot crock pot. I have used it maybe 10X. The lid is broken. I have tried to glue it, didn't work.

  • Anonymous Mar 08, 2008

    I use my crock pot minimum of two times per week. The black loop handle on top of the glass cover keeps coming off. I feel this is a manufactur defect. My husband has super glued it back on numerous times,it is only a temp. fix. I would like a replacement lid if the problem has beeen eradicated, or a voucher for a new crock pot. My patience has gone with this recurring problem.

  • the_edmonds1 Jun 29, 2008

    We have onlly had our smart pot for a couple of months and the handle broke. Where can we buy a replacement.

  • cwatson1950 Jul 14, 2008

    I HAVE TWO 6-QUART CROCK POTS, ONE WHITE & ONE STAINLESS W/ BLACK LID. ON BOTH OF THEM THE HANDLE HAS BROKEN OFF FROM THE HEAT. SURELY THIS IS A FACTORY PROBLEM

  • farmmom Jul 17, 2008

    I too haven't used my Rival Smart Pot very much and the handle to the lid broke.  I also tried glue and that didn't help.

  • mtanocaro Jul 18, 2008

    I went to lowes hardware and bought two (2) wooden 1-1/2" drawer knobs an stainless steel sheet metal screws #10x 1". I used the existing fiber(?) washer and screwed the knob to the lid through the existing hole. Seems to work fine.

  • Anonymous Jul 21, 2008

    I have the same problem and it's brand new. I had only used it a few times and the handle came off. Glue doesn't work because of the heat. Shouldn't Rival send us a new lid? I will pursue...

  • hyreco Jul 21, 2008

    How can I get a Lid Handle for my Rival Crockpot Slow Cooker?

×

Ad

3 Answers

Anonymous

Call the manufactur, they have replacements

Posted on Jan 17, 2008

Ad

Anonymous

My lid broke too. I found a replacement here http://www.abtecparts.com/commerce/search/products/?product_id=11XRI7921000021883&merchant_id=1933 I will be ordering it today.

Posted on Mar 15, 2007

Ad

Anonymous

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 9 Answers

We had the same problem with ours , if you have the time and patients you can repair these quite easy . I am the come to when something is broke since I do this on a daily basis. This method will work on most if not all brands of slow cookers with plastic handles
For these repairs I recommend JB weld , the industrial will endure heat up to 500* the handles should not ever hit that high so it is safe to use . ( I do not have any links to them this is from personal experience only)
Things you will need to do this project :
The major pieces that are broken ,
JB weld (found at most stores like lowes , home depot , or even walmart in automotive)
Disposable plates (you will need several )
Disposable spatulas (popsicle sticks worke well for this)
Tooth picks
1 flexable cutting board (can be found at most dollar stores in a 2 pak)
Sand paper in several grits from the roughest (100-) to the silkiest (320+)
Paint grille paint works well
Items you may wish to use :
Bamboo skewer
Hot glue
You will understand the above shortly .
Clean work area that will allow you to spred out and not be disturbed during the curing times
Start out by finding the major peices of the broken part in this case the handle. Next clean a work area off , take a disposable paper plate or such spread two (2) equal parts of the jb weld on to the plate take a disposable spatula such as a craft stick , and mix the epoxy is off white and black so when it mixes it will be a grey color . Mixing takes just a few short minutes to do . Take your parts and make sure you have them lined up as they need to go take a tooth pick and spread this on to the pieces that need to be joined both sides . Place them to gether , wait a few minutes and spread a bit onto one side of the broken piece . (If you have multipule peices becareful to not get the epoxy on the edges of those pieces you will have to do the the steps seprately , if it is just 2 pieces it is not as bad) spread the extra over the parts squeeze them tite and let sit over nite in a cool dry area under 80* with low humidity to aid in drying , curing time is about 72 hours or so .But you can hand sand down the epoxy after about 12 hours DO NOT put alot of pressure on it , it is still not fully cured ! Flip the handle over and do the same , but remember you are just looking to rough it up a bit dont worry about scuffing up the plastic , Next mix a bit more and try to spread a level layer over the first bit of epoxy extend out a bit .. Flip over and add an addtional layer on the underside sit it down and go about your day , after a few days you can sand it smooth check for any pieces that need filled in and do so at this time . Follow the curing times again and the sand down as above . Once you acheive the repair you want and the smooth finish it is time to wash under cool water and let air dry over nite . Next day , take the bamboo stick and the hot glue (hot glue is not permanate on metal ) , place a glob of hot glue in the screw hole place the skewer in let cool now you have a handle on your handle and you have protected the screw hole . Take out to a well ventalated area and paint allow to dry add a second coat if needed per the directions on the paint . Once you acheive this and your paint is fully cured you can remove the skewer and hot glue by picking it out , hand wash and return the handle to your lid . VOLIA it is fixed for not alot of money . Once you do this you will be amazed at the uses for the epoxy and how very easy it is to do !

Posted on Sep 16, 2008

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Just been given crock pot with 3 settings can you explain them no manual came with pot


It sure would help us to help you if you could get the model number off of the bottom of the unit. I can probably locate a user's manual with that information. Try this site to locate the manual: (my best guess without a model number)
http://safemanuals.com/314159.php?k=84c8d7db0922eceeab89e8e236b92e45&ID=2854106&q=CROCK%20POT%20SMART%20POT
(209k)
Find the little blue print that says enter security code and then you can dounload the manual.
The settings should be OFF High 4 High 6, Low 8 Low 10 and warm.

1. Place food in stoneware according to recipe.


2. Plug in Smart-Pot™ slow cooker. The Power light will begin to flash

indicating that the unit is plugged in, but not turned on.

HOW TO PROGRAM YOUR SMART-POT™ (CONT.)

3. Push the Cook Time button to scroll through the timed cooking

options. Push once and the 4 hour light will illuminate, twice and the

6 hour light will come on, etc. Select the time based on the length of

time indicated in the recipe. Two time options are usually given. The 4

and 6 hour settings are the HIGH temperature setting and may be

used when you want your food done quicker. The 8 and 10 hour

settings correspond to the LOW temperature setting and is used for all

day cooking. In addition your Smart-Pot™ can be set to the Warm

Setting by scrolling through the timed cooking options until the warm

light illuminates.


NOTE: The Warm setting is for keeping already hot food warm. Do not use

the warm setting to cook or reheat food.


4. When the cooking time is completed, the Smart-Pot™ slow cooker will

automatically shift to the Warm setting and the Warm light will come

on. NOTE: We do not recommend using the Warm setting for more

than 4 hours.


5. To turn the Smart-Pot™ off push the OFF button. Unplug unit from the

wall outlet.


6. For other recipes that give a range of times, select the time closest

to the setting on your Smart-Pot™. For instance a recipe calling for

cooking time of 7 to 9 hours on LOW, set your Smart-Pot™ to 8 hours.

NOTE: If power goes off then power light will blink and settings must be

reset. If cook time is changed before the cycle is complete the time will
reset to the new setting.

Thanks for choosing FixYa,
Kelly

Mar 04, 2011 | Rival 38601 Smart Pot 6-Quart

1 Answer

I need the user instructions for use


Hi and welcome to FixYa, I am Kelly
I see I am nearly a month late in replying to your post. I just answered another post and when I finished I saw your question.
This is driectly from the user's manual that you can find here with some difficulty:
http://safemanuals.com/314159.php?k=84c8d7db0922eceeab89e8e236b92e45&ID=2854106&q=CROCK%20POT%20SMART%20POT
(Avoid answering questions by looking for the blue text that says "security code" and clicking that) Then enter the 4 digit code to download the manual that is 209k)

1. Place food in stoneware according to recipe.

2. Plug in Smart-Pot slow cooker. The Power light will begin to flash indicating that the unit is plugged in, but not turned on.

3. Push the Cook Time button to scroll through the timed cooking options. Push once and the 4 hour light will illuminate, twice and the 6 hour light will come on, etc. Select the time based on the length of time indicated in the recipe. Two time options are usually given. The 4 and 6 hour settings are the HIGH temperature setting and may be used when you want your food done quicker. The 8 and 10 hour settings correspond to the LOW temperature setting and is used for all day cooking. In addition your Smart-Pot can be set to the Warm Setting by scrolling through the timed cooking options until the warm

light illuminates.

NOTE: The Warm setting is for keeping already hot food warm. Do not use the warm setting to cook or reheat food.

4. When the cooking time is completed, the Smart-Pot slow cooker will automatically shift to the Warm setting and the Warm light will come on. NOTE: We do not recommend using the Warm setting for more than 4 hours.

5. To turn the Smart-Pot off push the OFF button. Unplug unit from the wall outlet.

6. For other recipes that give a range of times, select the time closest to the setting on your Smart-Pot. For instance a recipe calling for cooking time of 7 to 9 hours on LOW, set your Smart-Pot to 8 hours.

NOTE: If power goes off then power light will blink and settings must be reset. If cook time is changed before the cycle is complete the time will reset to the new setting.

That is pretty much the entire user instructions. Everything else is warnings, cautions, and oh yes; don't submerge it in water yadda yadda....


Thanks for choosing FixYa,

Kelly

Feb 05, 2011 | Rival 38601 Smart Pot 6-Quart

1 Answer

Need plastic handle on Rival Crockpot lid.


For what it's worth, when the handle on my mother-in-law's crockpot broke, I went to Home Depot and bought a cheap wooden drawer knob (about $1 as I recall). I put a plastic washer between the knob and the glass and another under the screw head from the bottom (to prevent cracking the lid), tightened the screw and good as new.

Feb 20, 2009 | Rival 38601 Smart Pot 6-Quart

1 Answer

Funny smell coming from Rival 38601 Smart Pot 6-Quart


I had a similar smell coming from my crock Pot when I used it the first couple of times. After about the second or third time, the smell went away. I always figured it was the metals and such heating up to such a high temperature for the first time.

It never seemed to effect the taste fo the food....and my family is still alive!! :)

Hope this helps!

Dec 31, 2008 | Rival 38601 Smart Pot 6-Quart

1 Answer

Left side handle broken, and vent under power options melted


Try one of the following sellers:

To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try www.crockpot.com

Rival Crock Pot Replacement Parts from MarBeck.com

Crock Pot Replacement Parts | Slow Cooker ...

Nov 03, 2008 | Rival 38601 Smart Pot 6-Quart

3 Answers

Need plastic handle on Rival Crockpot lid.


I am Jo Anne Gomez who posted original problem and thought the problem was resolved with husband putting on a knob he found at the hardware store. Just wanted to let you all know that the handle we thought would solve the problem DID NOT....after he replaced the knob and we did another roast in it the lid totally shattered after we'd cooked another roast (luckily the glass did not get into the food), however, this is just a BAD PROBLEM and these lids should ALL be recalled. I have seen, just recently, the exact same crock pot and lid being sold for much less. I think that these crock pots should not even be sold but taken off the market to prevent lawsuits or horrible problems. Just wanted to let you know our solution did not work and Rival was not helpful at all.

Jun 23, 2008 | Rival 38601 Smart Pot 6-Quart

1 Answer

Warm setting


Units such as the "Countdown" and "Recipe" Smart Pot™ slow cookers have a designated warm setting. Basic Smart Pot™ slow cookers have an automatic warm feature that activates a keep warm function when the cooking time expires. This type of warm feature will not activate without the set cooking time expiring first.

Feb 10, 2008 | Rival 38601 Smart Pot 6-Quart

1 Answer

HANDLE IS BROKEN


take it back to any store for replacement if it was a gift. Or mail it to the main office of manufactuer>>> in at the instruction in the box .
Good Luck

Jan 07, 2008 | Rival 38601 Smart Pot 6-Quart

1 Answer

Everything overcooks except beans


HI BETTE...I USED THIS ITEM FOR THE 1ST TIME TODAY...I DECIDED TO TRY IT AT A TIME WHEN I WOULD BE HOME TO OBSERVE THE PROCESS...I USED THE FROZEN BANQUET CROCKPOT CHICKEN WITH POTATOES, VEGGIES & SAUCE FOR MY 1ST EXPERIMENT...INSTRUCTIONS : SET ON LOW FOR 8-10 HOURS...AFTER LESS THAN 4 HRS, THE SAUCE WAS BURNING/STICKING TO THE SIDES OF THE CROCK POT AND THE VEGGIES WERE MUSH...IT WAS BUBBLING UP LIKE IT WAS ON THE HIGHEST SETTING ON THE STOVE TOP...I CALLED RIVAL ( 800.323.9519 ) AND SPOKE TO MARIO IN CUSTOMER SERVICE...HE DID SOME EXPLAINING ABOUT THE HEATING ELEMENTS BEING ON THE BOTTOM AND THE SIDES OF THE HEATING BASE AND SUGGESTED TO CUT ALL SLOW COOKER RECIPE TIMES IN HALF, INCLUDING THE RECIPE BOOK THAT CAME WITH THE CROCKPOT...I'M GOING TO TRY THIS AGAIN WITH ANOTHER FROZEN BANQUET CROCK POT PRODUCT ($6.00) , I'LL REDUCE THE COOKING TIME AND INCREASE THE ADDED WATER...I'M NOT GOING TO USE AN EXPENSIVE CUT OF MEAT UNTIL I GET THE HANG OF THIS "SMART" POT...I'VE ALWAYS USED THE OLD FASHIONED TYPE SLOW COOKER WHERE IT WAS SLOW EVEN ON THE HI SETTING !!! GOOD LUCK, VALERIE M. 1/11/07

Nov 28, 2006 | Rival 38601 Smart Pot 6-Quart

Not finding what you are looking for?
Rival 38601 Smart Pot 6-Quart Logo

629 views

Ask a Question

Usually answered in minutes!

Top Rival Crock Pots & Slow Cookers Experts

Mike

Level 3 Expert

4376 Answers

dannydoesita

Level 3 Expert

777 Answers

Paul Carew

Level 3 Expert

3538 Answers

Are you a Rival Crock Pot and Slow Cooker Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...