I installed a rompaq update on the laptop and it stopped working. what do i do? the laptop is so dear to me. pls help.
if the laptop was working perfectly before you installed the rompaq update, then it means the rompaq is the cause of the problem.
You need to perform a system restore in order to undo the installed rompaq.
Run your system in safe mode and perform the system restore.
To run system in safe mode, Turn on the computer and immediately, start pressing F8 constantly till a windows booting option shows up. Use the arrow key on your keyboard to select safe mode and press enter, then wait for the windows to load completely.
After the computer and successfully booted in safe mode, go to:
Start > All programs > Accessories > System tools > System restore.
Read and follow instructions. System will restart during the restore process.....
After that try again and observe of your laptop will function/work properly/normally.
Please let me know if this doesn't solve your problem so that I can help you further.