Laptop crashed hello my laptop hp compaq nc8000 has crashed i was doing a system restore cause it was running slow and i switched it of during the restore cause it was taking ages now when i try to get it to work it comes on then gos to load then just goes back to the start as if i just turned it on and keeps doing it iv tryed it in diffrent modes like safe mode but no joy somtimes a blue screen comes up system failed error

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Question: So that we know what the options are before we go down this path: -is there data on this laptop you have to have? -Do you have the original installation CD from Compaq?

Posted on Jan 25, 2007

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Firstly you have to do a locally or remotly backup of all your documents cause in this process you may loose some of your vital document. Check to see if your Operating System (OS) is up to date. Or you can do a Restore if you have creat One. Its a Software issue and once you Re-install your Operating stsrem all will be fine.

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Hello,

if the laptop was working perfectly before you installed the rompaq update, then it means the rompaq is the cause of the problem.

You need to perform a system restore in order to undo the installed rompaq.

Run your system in safe mode and perform the system restore.

To run system in safe mode, Turn on the computer and immediately, start pressing F8 constantly till a windows booting option shows up. Use the arrow key on your keyboard to select safe mode and press enter, then wait for the windows to load completely.

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