Question about Dell Latitude C640 Notebook

DVD drive cannot recognize DVD disk, but can read other CDs

I just installed Windows XP to the laptop (Dell Latitude C640 PC Notebook + DVD). Then if I insert a DVD disk to the DVD drive (D:), the drive tries to read the disk but nothing happens. If I click D: drive, a message pops up saying "please insert a disk to D:." But it seems to be able to read files from CD or other disks. What would be the problem? Thank you very much.

Anonymous Feb 15, 2008

same problem same problem

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andrew pester

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2,961 Answers

I'm assuming you have tried a different dvd also and no joy, but it may need a lens clean or it is unable to read dvd anymore as the tracks are closer together than a cd and the alignment of the laser is faulty. Notebook roms are replaceable but only mainly from your notebook manufacturer. You could also use an external dvd writer via usb, although this then doesn't make your notebook as portable, if you need to read a dvd disc.

Posted on Jan 26, 2007

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I am new too pcs my dell model c640 laptop will it play cds or dvds

Do the following:
1- Right Click my computer.
2- Select Manage.
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4- Select from the right pane , DVD/CD-ROM Drive.
5- See what comes under it , and read the letters.

CD-R = Only read CD
CD-RW = Read & Write CD
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DVD-RW = Read and Write everything Except DVD-Dl

I hope this helps

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After reinstalling XP, did you install all the required drivers from support.dell.com?

http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=04&l=en&s=bsd&os=WV64&osl=en&catid=&impid=&SystemID=LAT_PNT_P4N_C640

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What i would do is simply go to start, right click on my computer, click prperties. click the hardware tab, click device manger and see if there is a yellow shield on any of the hardware issues.

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If you go to control panel/system/hardware/device manager. You can roll back to your previous driver. Unless of course it wasn't working then either. In that case disregard this solution : )

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Hi

Both Dell Part numbers 18THT and 5W299 are 8X DVD-ROM Drive Modules. DPN 18THT is compatible with Latitude C series and DPN 5W299 is compatible with Latitude D series. The two drives have different and incompatible connectors.

Your Latitude C640 is a C Series Latitude. You can therefore not use DPN 5W299.

If you need a DVD drive module, get DPN 18THT or an alternative Latitude C series drive.

Mike

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I would suspect that your CD laser is bad (CD uses a different laser than DVD), and therefore should be replaced. Here is an ebay search to help you out: http://search-desc.ebay.com/search/search.dll?sofocus=bs&sbrftog=1&maxrecordsreturned=300&frpp=50&from=R10&satitle=c810+cd-rw+drive&sacat=-1%26catref%3DC6&fts=2&sargn=-1%26saslc%3D2&sadis=200&fpos=60169&sabfmts=1&saobfmts=insif&ftrt=1&ftrv=1&saprclo=&saprchi=&fsop=1%26fsoo%3D1&coaction=compare&copagenum=1&coentrypage=search Best regards, torgo

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