JVC Cybercam GR-DX75 Mini DV Digital Camcorder Logo
clifton shaw Posted on Jan 25, 2007

JVC GR-DX75 digital video camera

FAULT: DOES NOT GIVE PICTURE WHEN IN ANY MODE. initially OSD says 'lens cap on', then defaults to a blank screen with lots of icons on it & 'pause'. Record comes OSD when pressed, but can't tell if it records an image of even blankness. 'Cam Reset' doesn't fix the problem

1 Answer

kstahly

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  • Contributor 53 Answers
  • Posted on Dec 28, 2007
kstahly
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Joined: Dec 26, 2007
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Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.

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6helpful
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Problem lens cap

I had same problem with my gr-d73aa camcorder and jvc fixed it for free because it was manurefactures fault.
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GR-DX97U Need Help

ccd image sensor problem........Lucky you though!!

JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 31st December 2008 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.
1helpful
1answer

Lens cap

ccd image sensor problem, not to worry though!!

JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 31st December 2008 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.
1helpful
1answer

JVC GR-D53AA MINI DIGITAL CAMCORDER

its a problem with the ccd image sensor, i had exact same problem with mine!! not to worry though JVC offering free repair, must be a big problem.
Check out this link http://www.jvc.co.uk/template.php?page=100102
JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 31st December 2008 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.
1helpful
2answers

Black screen

It looks like the offer for the fix has been extended. See here:

http://www.jvc.co.uk/template.php?page=100102
0helpful
3answers

JVC GR-D728 CAMCORDER

CCD Failure/Lens Cap Warning Error
JVC
has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty. Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on
30th June 2008 and is applicable only to failure of the CCD image sensor.This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

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Screen goes blank after a couple minutes

CCD Failure/Lens Cap Warning Error
JVC
has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty. Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on
30th June 2008 and is applicable only to failure of the CCD image sensor.This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

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CCD Failure/Lens Cap Warning Error
JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.

Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.

Please note that this offer expires on 30th June 2008 and is applicable only to failure of the CCD image sensor.

This information applies to the following models:

GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.
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JVC MINI DV GR-D53AA

CCD Failure/Lens Cap Warning Error
JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.

Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.

Please note that this offer expires on 30th June 2008 and is applicable only to failure of the CCD image sensor.

This information applies to the following models:

GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.
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Lens Cap Warning & Gray Distorted Display

CCD Failure/Lens Cap Warning Error JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 30th June 2009 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.
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