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Question about HP Photosmart M417 Digital Camera

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Need help w/ hp photosmart m417 camera!!!

HELP!! i was just taking a picture and then I dropped my camera. and while the power was on it just went off and the lens part is still out. My camera also won't turn on. what should i do because i don't want to tell my parents i broke my camera! plz help!!

Posted by bri sta on

  • 6 more comments 
  • payingmom Nov 15, 2007

    I have the same problem. I dropped the camera when the lens was still out. It won't go back in, it won't power up and I'm out the money. Does anyone know anything?!

  • pjandlily Dec 11, 2007

    Same probelm here :(

  • Anonymous Apr 28, 2008

    yep, my M417's zoom won't retract so it turns off immediately after powering on. When I hold the zoom button when powering on, it opens a bit more but then turns off

  • ruggedndn May 12, 2008

    I dropped my camera the lens popped out and now it won't work what do I do??

  • monkeybriggs Jul 10, 2008

    the camera batteries went dead and when we got new ones the turned on then went off with the lense still out. Now it will turn on, but when the hp show on the screen it turns off..... with brand new batteries

  • denise4913 Jul 22, 2008

    same problem here....tried powering on using the ac/dc adapter but it didn't resolve the problem.

  • link100 Jul 30, 2008

    my camera wont turn on what do i do?

  • Anonymous Aug 25, 2008

    my problem is not the same with them my problem is my hp photosmart m417 when i turn it on it turn on but all the menu is not responding when you press it when you press it the lcd just fadetoblack,then when you turn it on you can't turn it off to turn it off you shoul remove the baterry can some one email me if you know how to fix it [email protected]

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1 Answer

Anonymous

Try to connect the camera without batteries, but using ac/dc adapter 3.3 v

Posted on Apr 03, 2008

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Most on-off problems are that the batteries are drained or discharged.
Replace with new batteries to start.

If this doesn't solve the problem, the following link describes common problems:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00191836&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=437165
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Hi yban, Not sure if this will solve it but many times such problems occur from 2 reseaons A) loose parts in the battery compartment - causing cutting electricity. See if you can detect any problem there. B) when the memory card is damaged or not well placed. Try running it with an alternative memory and see if the problem reoccurs. Let me know if this helped. Thanks, D.
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