Question about Toshiba SD4980 DVD Player

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Player loads disc, then screen says "bad"

I assume that's short for "bad disc", but it happens for every DVD I try to play. Any ideas?

Posted by Kristin Norcutt on

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5 Related Answers

Anonymous

SOURCE: Toshiba SD-3980

http://www.tacp.toshiba.com/tacpassets-images/notices/sd-3980_sd-k750.asp

read that

Posted on Mar 23, 2008

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Anonymous

  • 1 Answer

SOURCE: Disc loads but I get four dashes showing on DVD window

plis help me

Posted on Oct 25, 2008

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Anonymous

  • 1 Answer

SOURCE: Toshiba DVD SD-3980SU2 or SC2 player loads every disc as "bad disc"

Toshiba says:
Information for Owners of Toshiba SD-3980 and SD-K750 DVD Players spacer.gif To ensure the satisfaction of our customers and to maintain the integrity and quality of our products, Toshiba America Consumer Products, L.L.C. is issuing an important product update. This is not a safety issue.
Toshiba is committed to customer service and to continuously improving the quality of its products. It has come to our attention that certain DVD players bearing the model numbers SD-3980 and SD-K750 may at some point in their life stop playing discs due to a component part failure. In such case, the error message "bad" will be shown on the unit's display. Affected units will have "SU2" at the end of the model name (e.g., SD-3980-SU2), which can be found on the back of the unit.
If you own either of these models and experience the issue described above, please contact Toshiba Customer Solutions at 1-800-631-3811 for information on how to obtain a replacement unit.

Posted on Jan 18, 2009

Anonymous

  • 744 Answers

SOURCE: Toshiba SD-K770 DVD player flashes error and BAD DISC

hi... the problem might be in ur dvd... If ur dvd is perfect and u found that ur player has some problem means the best solution is that to clean up ur dvd player lense which plays a vital role in reading ur dvd when u insert into it...For cleaning up ur lense all u need is a lense cleaner dvd available in electronic shops.. u can purchase it and play that dvd as normal one.. ur problem will get solved..

thank u rate me!!!

Posted on Feb 07, 2009

Anonymous

  • 51 Answers

SOURCE: WHEN DVD IS PLACED IN MACHINE IT KEEPS TRYING TO LOAD BUT NO PLAY

yes that is very possible. cleaning the lens of the dvd player should happen atleast once a month. it can also be that the lens itself is scratched or the lase does not reach the disk tracks due to dust or bad handling

Posted on Mar 30, 2009

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I'm assuming that you made sure the disc is free of smudges and dust. It's possible that between now and the last time you tried, you ended up with a dirty lens - try another disc to be sure it's only this one that has problems. If another DVD has trouble too, you need a lens cleaner kit.

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You can try and clean the lens with a lens cleaning cd/dvd.

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Thats bad..Did you try another disc? If this happens even with a different disc. You will need to get a lens cleaner(costs about 5$) and try cleaning the lens. If it still doesn't work then you will have to replace the lens. The reason why it died suddenly is probably because the lens circuitry somehow got shorted. Try cleaning and if not.. replace.

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Sounds like the player has a dvd mech/picup problem, will probably require a repair that is more expensive than a new player, they are as low as $30 and personally I dont even try to repair my own, I just go buy a new one. There may have been some dirt on the disc that is blocking the laser if you want to try a cleaning disc I doubt it would hurt it anymore.

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Since the device is new, I suggest that you take it back to the shop, ask for a replacement and check it while in the shop to make sure its working. This is assuming that you made sure that you're trying to play the correct format discs. Consult the manual on which format DVD's it can support. Its multi-region so that can't be the problem, but its possible that you're trying to play other unsupported formats. Try also playing other discs - audio discs, DVDs, DIVX etc... make sure the disc isn't scratched badly. But the bottom line is you shouldnt have problems on the first day, take it back. Good luck!

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