Ink Cartridge The message 'right cartridge incorrect' will not go away on my printer. I installed a new color cartridge and if I try to print a message pops up saying "unsupported ink cartridge". I've cleaned it, unplugged it and anything else I can think of, but it won't go away.

Having just installed re-cycled ink cartridges into my Dell printer yesterday, I'm having exactly the same problem with an 'unsupported ink cartridge' message and cannot print anything - including test pages! The cartridges fit fine, and initially appeared to be working. However everything has now come to an abrupt halt! Does anyone have any suggestions on how to overcome this? Having just installed re-cycled ink cartridges into my Dell printer yesterday, I'm having exactly the same problem with an 'unsupported ink cartridge' message and cannot print anything - including test pages! The cartridges fit fine, and initially appeared to be working. However everything has now come to an abrupt halt! Does anyone have any suggestions on how to overcome this?

Same problem. I refilled the Dell cartridges over a week ago, and it's been printing fine. This morning, I get the unsupported cartridge error message and it won't print anything. Help!! Same problem. I refilled the Dell cartridges over a week ago, and it's been printing fine. This morning, I get the unsupported cartridge error message and it won't print anything. Help!!

Lexmark/Dell info


Before you buy a remanufactured Lexmark or Dell inkjet cartridge please carefully read and understand the following:

The more recent ranges of remanufactured colour Lexmark and Dell ink cartridges have been remarkably unreliable - the failure rate being massively higher than all other remanufactured goods we supply.

At seems almost certain the micro-electronics in these cartridges have been developed in the factory to ensure failure at a given point. THE MODELS MOST LIKELY TO CAUSE PROBLEMS ARE THE LEXMARK No1, No2, No3, No29, No33, No35 and No43, AND THE DELL MODELS TO FIT PRINTERS 922/924/942/944/962/964 and Dell printers sold in the last 12 months. For some reason the problems seem to be with colour cartridges - black units remain reliable.

On the reverse of a brand new Lexmark 29 colour cartridge box (in print so small it's almost impossible to read) it says: "THE PATENTED PRINT CARTRIDGE CONTAINED INSIDE IS LICENSED FOR A SINGLE USE ONLY AND IS DESIGNED TO STOP WORKING AFTER DELIVERING A CERTAIN AMOUNT OF INK. A VARIABLE AMOUNT OF INK WILL REMAIN IN THE CARTRIDGE WHEN REPLACEMENT IS REQUIRED." In plain English this means the cartridge will certainly fail - even when there is ink inside.

Although this is not printed on the boxes of certain other models, the high failure rate suggests similar technology is deployed. A perfectly good remanufactured cartridge can be installed, and used - albeit temporarily. Suddenly and without explanation, an error message "UNSUPPORTED CARTRIDGE" appears, and the cartridge refuses to work ever again. Most will almost certainly end up in landfill.


Lexmark/Dell info
Before you buy a remanufactured Lexmark or Dell inkjet cartridge please carefully read and understand the following:
The more recent ranges of remanufactured colour Lexmark and Dell ink cartridges have been remarkably unreliable - the failure rate being massively higher than all other remanufactured goods we supply.
At seems almost certain the micro-electronics in these cartridges have been developed in the factory to ensure failure at a given point. THE MODELS MOST LIKELY TO CAUSE PROBLEMS ARE THE LEXMARK No1, No2, No3, No29, No33, No35 and No43, AND THE DELL MODELS TO FIT PRINTERS 922/924/942/944/962/964 and Dell printers sold in the last 12 months. For some reason the problems seem to be with colour cartridges - black units remain reliable.
On the reverse of a brand new Lexmark 29 colour cartridge box (in print so small it's almost impossible to read) it says: "THE PATENTED PRINT CARTRIDGE CONTAINED INSIDE IS LICENSED FOR A SINGLE USE ONLY AND IS DESIGNED TO STOP WORKING AFTER DELIVERING A CERTAIN AMOUNT OF INK. A VARIABLE AMOUNT OF INK WILL REMAIN IN THE CARTRIDGE WHEN REPLACEMENT IS REQUIRED." In plain English this means the cartridge will certainly fail - even when there is ink inside.
Although this is not printed on the boxes of certain other models, the high failure rate suggests similar technology is deployed. A perfectly good remanufactured cartridge can be installed, and used - albeit temporarily. Suddenly and without explanation, an error message "UNSUPPORTED CARTRIDGE" appears, and the cartridge refuses to work ever again. Most will almost certainly end up in landfill.

i found that after taking the cartridges out and reinstalling them about a zillion times they finally worked .... wether that was process or coincidence ..... who knows ..... but good luck i found that after taking the cartridges out and reinstalling them about a zillion times they finally worked .... wether that was process or coincidence ..... who knows ..... but good luck

Replace Dell colour cartrigde, with a Dell product. Printer says right cartridge incorrect Replace Dell colour cartrigde, with a Dell product. Printer says right cartridge incorrect

Same problem with Lexmark X5495. My impression is that Lexmark is trying to prevent users from refilling their cartridges. Their line ("...cartridge replacement required. a variable amount of ink will remain in the cartridge"), admits that even though the cartridge is not empty, they want us to buy new ones. I will never buy Lexmark again.
Same problem with Lexmark X5495. My impression is that Lexmark is trying to prevent users from refilling their cartridges. Their line ("...cartridge replacement required. a variable amount of ink will remain in the cartridge"), admits that even though the cartridge is not empty, they want us to buy new ones. I will never buy Lexmark again.

Same unsupported cartridge message. Would trying only black work?

Same unsupported cartridge message. Would trying only black work?