Washer won't agitate or spin

Disconnect power to the unit.
Does the agitator move freely in both directions by hand?
Could be your agitator coupler needs to be replace
Also need to verify the lid switch and pressure switch are working properly. Let me know if you need further assistance

see this causes and fix it. God bless you
Motor Coupling If the washer won't spin or agitate the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and transmission.

Drive Belt If the washer won't spin or agitate, check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't spin or agitate properly.

Drive Motor If the washer won't spin or agitate the drive motor might be defective. This is not common. Check all of the other related parts to this symptom before replacing the motor. If the motor is visibly burned out or physically damaged, replace it.
Stator Assembly If the washer won't spin or agitate the stator assembly might be burned out. The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.

Door or Lid Latch Assembly If the washer won't spin or agitate the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't spin or agitate the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Motor Control Board If the washer won't spin or agitate the motor control board might be defective. The motor control board provides power to the motor as well as direction and force. If the motor control board is defective the washer may not work at all or function properly.

see this causes and fix it. God bless you
Motor Coupling If the washer won't spin or agitate the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and
Drive Belt If the washer won't spin or agitate, check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't spin or agitate properly.

Drive Motor If the washer won't spin or agitate the drive motor might be defective. This is not common. Check all of the other related parts to this symptom before replacing the motor. If the motor is visibly burned out or physically damaged, replace it.

Stator Assembly If the washer won't spin or agitate the stator assembly might be burned out. The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.

Door or Lid Latch Assembly If the washer won't spin or agitate the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't spin or agitate the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Motor Control Board If the washer won't spin or agitate the motor control board might be defective. The motor control board provides power to the motor as well as direction and force. If the motor control board is defective the washer may not work at all or function properly.

WASHER FILLS WITH WATER, THEN WON'T AGITATE. TURN KNOB TO SPIN AND IT DRAINS THEN SPINS. STILL WON'T AGITATE please show me a diagram

how should fix that

Hi,

It sounds like it could be the coupling that has worn or broke, to verify this put the washer in spin, let it drain the water out (if it will) then turn off the timer or open the lid, wait 10 seconds or so then start back up in spin. If the washer just whines then it is most likely the coupling. I have put together some instructions on this if you follow this link it will tell you more about it and how to replace it if you wish. Let me know if this helps.

http://www.fixya.com/support/r4670549-drive_coupling_replacment

Hello , Have you looked inside the pump where the hose comes from the tub , there could be an item clogging it , also try turning the pump where the shaft goes by hand , it should turn freely.
You can also try turning the gear case with the motor off where the coupler is attached , 1 direction will agitate and the other direction spins , you should be able to turn the gear case both ways and it will not turn easy.
if all of these check out the motor could be bad but it is highly unlikely.
let me know how it works and if you have any other questions.

Phil

The transmission is dead!
It's not worth fixing!
If it's 10 years old or more, better off replacing it with a newer machine which will be much more efficient!
1998????????????
Not worth the money to fix!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Try You should call service.:
A&E Factory Service
1-800-905-9505
Nation wide / 7days/24 hours
Good work

Please give me a "Solution Solved Rating", in this site!
Thank You
Neil

Im sorry to say, it sounds like the transmission in the washer may have gone out, the unit it self sits at the bottem of the main agitator shaft under the the tub, you may be able to have this replaced, but shop around for the right price.