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Re: Will not drain
Some machines will agitate with the top open but need the lid closed to drain/spin. Your machine should have a hidden lid switch attached to the lid hinge. This "arm" is probably out of position and will need to be bent slightly to engage the switch. You should hear a faint mechanical click as you open and close the lid.
The cabinet will have to be removed from the machine to correct this.
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OE error code indicates that the washer is unable to drain the water it used during the wash cycle. OE can be triggered by a kinked drain hose or a clogged drain pump filter..... please clean drain hose back side of washing machine.. Thank you
Seems peculiar to me there's so much pressure on a drain hose. Are you pumping to a drain much higher than the top of the washer?
Just pumping water out of a drain hose shouldn't create much pressure unless the hose is kinked or restricted. Look for that problem first. You could get a hose clamp from an auto parts store that's much more reliable than the spring clamps you're describing. I would try that on the inside and outside connection and see if it solves the problem.
If the washer is not draining then it is due to a clogged drain pump or a drain filter or a kinked drain hose. To resolve the issue you'll need to clean the drain hose, inspect if the drain hose is plugged. If the hose is fine, then remove the front kick panel and access the drain pump and filter, if you are unable to find the pump and filter remove the back panel as well and trace the drain hose to the bottom of the tub. There is a drain filter connected with the drain pump. It usually gets clogged, and needs to be cleaned every 6-8 months or so. The drain filter is a small white filter connected to drain pump with a hose. If it still doesn't work then you'll need to check the connections of the drain pump, check the electrical connections with a multimeter. If it still doesn't work then you would need to replace the drain pump. Please revert for any further assistance. Hope this helps...
I have had this problem with two of my previous washers a top loader and front loader.Each time it was a faulty pump that drains the water from the tub after the wash cycle is complete. If the water does not drain from the tub the machine will not go to the spin cycle. Both of my washers were 5 or 6 years old when this occurred. If the washer is only 5 months old it should be under the manufactures warranty. Good Luck.
“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:
1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2. 2.Check the drain hose to make sure it is not kinked or clogged. 3.Check the electrical connections to the pump and ensure the pump is running. 4.Remove the drain pump filter and check for foreign objects and/or debris. To check the drain pump, click on the following link for step-by-step instructions
On a scale of 1 -10, I'd rate this about a 3.5 in difficulty.
Un plug machine.
Use a putty knife to push the clips in at the seam of the front panel and the washer's top, about two inches in from each side to allow you to pull the front panel forward and then lift it off the bottom pegs.
If you took off that drain hose, you shouldn't have any water left in the machine, so take the two squeeze hose clamps off the pump hoses, the electrical wires off the pump, and the two 3/8 size bolts holding the pump to the washer's base.
Now check to see if the pump is plugged or obstructed with an object. Replace pump with cleaned out or new pump as necessary.
Hello, I have just installed a similar model, and took the side panel off to see how it was put together ;)
The drain hose goes in the back of the dishwasher, then loops up the right side (as you are looking at the front)(this is to act as a "trap" to keep sewer gases from coming back into your washer, I assume), and then connects to the drain pump under the washer.
In order the change the hose, you will need to remove the left side panel, and the bottom panel, and this will give you access to the entire hose....
If you can turn the impellar on the pump with your hand and it runs freely, then the pump is ok. You should maybe look at the hose that leads to the drain pump from the drum, or the drain hose that goes from the pump to the sink/tub. It may be clogged with lint. Remove the drain hose from the spigot under the sink/tub and check the spigot. It too may be clogged. It is not possible to get into the pump. It is a sealed unit, unless you are able to unscrew the impellar from the motor shaft to check underneath it.