Question about HP LaserJet 3300mfp All-In-One Printer

1 Answer

Black will not print

My hp3300 all-in-one printer was working fine an hour ago. half way thru a print job, the black stopped printing. the print report prints all colors except black. i changed cartridges. i aligned the print head. i cleaned contacts. black will not print. i shutdown the printer. i unplugged power for over a minute. i restarted. still no black. i have not yet uninstalled printer and drivers. i'll try that next but don't expect it will help.

Posted by lee rogers on

  • 3 more comments 
  • lee rogers Jan 23, 2007

    just in case my previous reply didn't make it, i tried all that you suggested with no change in performance. uninstall & reinstall had no effect. machine is no longer under warranty. i do use re-filled cartridges. i cleaned the print head four effect. also tried an hp original change.

  • lee rogers Jan 23, 2007

    by the way tom, i appreciate you taking the time to assist me.

  • lee rogers Jan 23, 2007

    suddenly, i am able to print this document and an email. i tried to "copy" a page and it would not print. i tried to print an excel would not print. go figure. the email and this page printed in a less than bold black. ????????

  • lee rogers Jan 23, 2007

    yes, color printer photosmart 3300.

  • lee rogers Jan 23, 2007

    cannot print anything that requires black way to display the self-test info on screen. genuine hp cartridge is new so i don't expect an expired chip. doesn't look good to me. i'll check with hp by phone to see if they can suggest anything.



1 Answer


  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 624 Answers

Hi springfield, From what you describe I don?t think it has anything to do with your printer drivers. I would try the following: -Run a couple of nozzle cleaning jobs. -If no change I would suspect a defective cartridge and would try a brand new HP cartridge. If these don?t work I?ll need some more details such as do you refill cartridges, buy remanufactured cartridges or use new HP. Also is this still under manufacturer?s warranty? I don?t want to suggest anything that would void it. Let us know what happens and please don?t forget to rate the posting.

Posted on Jan 23, 2007

  • Anonymous Jan 23, 2007

    This question is filed as as a LaserJet 3300mfp but I just pulled out my service manual and it says the LaserJet 3300mfp is a b/w printer. Is this a PhotoSmart 3300?

  • Anonymous Jan 23, 2007

    Have you run a self-test report to see what it says?

    -Press the Setup button
    -Press 1, displays the print report.
    -Press 1 again, selects and runs the self-test.
    -We?re looking for ink delivery system info, in particular we want to know the status of the black cartridge and its expiration date.
    -Theres also a history log which may have some useful info.
    Let us know what you turn up.



Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Epson 9880 prints half a job, then stops

i aint too sure if its the same but i had an epson printer with the same problem last year it would print half a page spit out and then print the same half a page again and just stuck in a loop even on printing disks it did the same i found out after by speaking to a printer specialist it was the printers eeprom which is the printers memory bank that was failing and nothing can be done with it

Feb 11, 2014 | Epson 9880 stylus pro Printer

1 Answer

Won't print black

chack your balck cartridges may be it's finish just tak out seak that will fome to know is the ink of finish

relpace that it will work fine

May 10, 2010 | Brother MFC 490cw Color Inkjet...

1 Answer

I cancelled a print an hour ago and it is still deleting

turn off the printer
go to the computer and click on start>>control panel>>administrative tools>>services.
select print spool and right click to stop it.
now opne the printers and Faxes. open the printer properties and delete all of the print jobs.
go back to the service and restart the print spool, and turn on the printer.

Jun 07, 2009 | HP PSC 1410 All-In-One InkJet Printer

1 Answer

Hp 2600n will not accept print jobs. Color cartridges show empty. black shows half full. Printing of a test page produces a great test page quality

I have two problems. Either it won't accept a print job or when it is printing it stops when it is going through the job intermittently. Like for an hour it won't continue then all of a sudden it prints one page then a half hour later another page etc. It is so frustrating.

Feb 03, 2009 | HP Color LaserJet 2600n Printer

1 Answer

Dell 948 printer printing not finishing print jobs

Your printer loose documents:try to reset it ,unplug for an hour.
Or you might have interferences on your wireless :DECT phone, cell phone, or even an electric device who doesn't work propely, like tv, stove, speakers many things can parasites your connection...
If nothing does your printer as issues, think replacement...

Dec 19, 2008 | Dell 948 All-In-One InkJet Printer

1 Answer


any lights flashing when it stops

Jan 11, 2008 | Epson Stylus RX650 All-In-One Printer

2 Answers

Printer not receiving jobs

Hi Mark, first of all,You need to check ports on Your PC ,if this printer is networked.Second, try to set sleep or Energy saver mode on printer to highest possible time.To do that,just press "Menu" key on printer control panel and go through menu to find sleep mode.And maybe best solution is to upgrade firmware on your respectable machine.For that, You need :Compact Flash card type 1,Card reader,and firmware.Obtain or download firmware files or informations about that from Kyocera web site or from Kyocera service partner in Your country. Copy unzipped files to CF card(you need to format CF card on printer -Read user manual )Switch off printer.Push card in CF Card Slot in printer.switch on printer and wait till all light flashing on printer control panel.Switch off printer and remove CF card.You can contact me if you have any problems about that machine.BR

Nov 28, 2007 | Office Equipment & Supplies

1 Answer


Sounds like a software issue not the prnter. Try uninstalling adobe if this is wat the program is and reinstalling.

Aug 22, 2007 | Canon PIXMA MP810 All-In-One InkJet...

2 Answers

Job stopped!

hey wildd, Try unplugging the printer from the electrical source for "several" minutes. Shutdown the computer too. Turn on the printer, then turn on the computer. If that doesn't work go the whole mile. Uninstall all printers and software. download the latest drivers from Epson. This link is to the epson site and your machine. Download the drivers from here. Have you had any paper jams lately? Make sure there aren't any pieces of paper stuck or any other debris. How about the print properties, or open print jobs? what does it show when the job stops. Let me know what happens. Good Luck, Tim

Mar 13, 2007 | Epson Stylus C64 InkJet Printer

Not finding what you are looking for?
HP LaserJet 3300mfp All-In-One Printer Logo


Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts


Level 3 Expert

1997 Answers

Cindy Wells

Level 3 Expert

6259 Answers


Level 3 Expert

8092 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides