Question about Samsung RB1955VQ Bottom Freezer Refrigerator
We have had this refrigerator of two months and almost immediately we noticed that the temperature noted on the front display did not match what was really on the inside. We bought refrigerator thermometers and have gotten in the daily habit of unplugging and plugging in the refrigerator 4 or 5 times a day so that the outside digital display would register the correct temp signally the compressor to kick in. Sometimes the difference in temp is as much as 20 degrees! Of course I called BestBuy for repair and they sent a man out who replaced the PCB main circuit card, DA4a-00128D. However, that did not fix the problem. Samsung said they could not find a repairperson to take our repair call since we live in a rural area and have basically given up and told us to exchange unit, which means a 2 hr drive back to the big city! However, I like the style/color of this unit which they don't make any more. Is there hope for this electronic problem or is this model doomed to be a headache?? I think that it is either in the temperature display or the sensor. Thanks
Anyone has a solution to this?
I've had this problem for 3+ years now and I am pretty sick of it! Went through all the hell with Sumsung Executive Customer Support, which totally sucks and led me nowhere. I think this model fridge is faulty and Samsung just doesn't want to accept it.
The bottom line I sure as hell ain't buying any more of the crappy Samsung stuff. I am glad the rest of my appliances are Bosch which is a superior company in all respects.
Posted on Aug 25, 2009
Jackie, the only other thing that could be wrong is the thermistor sending the wrong info to the board. Why don't you have the technician come back out and ohm out the thermistor values, they could be off. I have seen some models where the thermistor is pushed too far into the insulation giving a false reading. Catriver..post back
Posted on Jan 22, 2007
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Posted on Jan 02, 2017
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