Question about Gateway AR-230 DVD Recorder

5 Answers

Can not open the dvd tray

When I am turning it 'ON' using power button or 'OPEN' button it will not pass 'HELLO' message on display and tray will not open. Any help will be greatly appreciated

Posted by Isaac Stein on

  • carol main Jul 14, 2008

    I had the same problem and contacted Gateway who told me I had a hardware failure and needed to repair or replace my recorder/player. I was very upset and had been trying to open my drawer for a couple days and finally found your site. I went to my dvd player, turned it on, pushed open and slapped it on the top. Voila, it opened perfect. Thank you so very much for saving me the cost of repairs or replacement on an otherwise perfect working DVD burner/player.



5 Answers


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My DVD Drawer was stuck to.
Thanks; I hit both the top and bottom of the DVD player and lo and behold the drawer popped right open!

Posted on Nov 18, 2007



  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

Thanks guys...the slap on top worked for me.

Posted on Apr 06, 2011



My tray was also sticking but I managed to solve the problem. I can also tell you why slapping the unit worked.
The reason that it sticks (at least in my case) is that the magnet which holds the reading head upwards becomes stronger with use. Thus the reading head will not go down to its place and the tray can't slide out. When you slap the unit the magnet lets the reading head fall down and the tray opens.
I solved my problem by taking the dvd recorder apart (taking note of how I dismantled it so as to reassemble afterwards). When disassembled I put some tape (electrical tape as it is a bit thicker) over the magnet. This weakened the strength of the magnet and allowed the tray to open normally. It makes some noise when reading the dvd, but the tray always opens and I can read and burn dvd's once again with no harm done.

Posted on Dec 27, 2007


Thanks i slapped the top and it worked!!!!!!!!!!!!!!1

Posted on Nov 03, 2007


Believe it or not, I found a simple yet not-very-elegant method of solving this problem. A friend gave me his old AR-230 recently, mentioning that the loading tray was operating errratically, often not opening until after pressing the button several times. Mine stopped opening altogether and I opened the unit up to see if it was something jamming the mechanism. To put it bluntly, there was no way short of destroying the unit to get the damn drive out. In frustration, I slapped the top of the box with my hand. The tray opened. I know, I know. Not very elegant, but if I can make the damn thing work for just a few months to archive my old videos, I won't give two s***s if it never works again.

Posted on Mar 26, 2007

Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

The tray on DVD won't open when pressing OPEN button DVD/CD is inside

Often the tray is powered by a rubber belt. If the latter breaks or slips the try will not open/close. The motor will work and tell the electronics that all is well because it has done its job but it really hasn't since the tray is inert!

Sep 10, 2017 | RCA DRC247N DVD Player

5 Answers

Locked dvd tray.

have you tried to unplug the unit from the mains power wait around a minute and power back on if not press the setup button on the remote and reset to factory defaults.

Thanks J

Feb 16, 2008 | Televison & Video


Samsung DVD region free code for HD-841, HD-850, HD-860


this hack is from HD-841 and also works with the HD-850. I've just (succesfully) tested it with a HD-860 from Best Buy. You will need a universal remote control (I used PM725S, $8.00 from Amazon but you can get it at Fry's, WalMart, etc.) You need to program the remote with the code 768 (Audio, AIWA). Once this is done:

1) Power on player
2) open dvd tray
3) Press "info/select" button on the Philips remote
The message "Servo adjustment complete" will be displayed on the screen.
4) Press "9" on the Philips remote
All the segment on the display on the front of the player will light up
5) Press "9" again on the Philips remote
The LCD display on the front now says "open"
6) Close the tray.

That's it, enjoy, your player is region free.

on Mar 07, 2010 | Televison & Video

3 Answers

My JVC TH-G30 gives me a locked message when I try to open the load tray what should I do?

hello Setting the disc ejection lock
You can lock the disc tray to prevent the disc form
being ejected.
When the main unit is turned off, hold down the STOP
key at the front panel for 5 seconds
If you attempt to open the disc tray by pressing
OPEN/CLOSE key, the disc tray does not open and
“LOCKED” appears in the display window.
To cancel the disc ejection lock, hold down the STOP
key at the front panel for 5 seconds again when the
main unit is turned off.
“UNLOCKED” is displayed in the display window.
Before the main unit is turned off, DVD/CD function
should be selected.

Mar 29, 2010 | JVC TH-G30 Theater System

2 Answers

Display reads OPEN LOCK when I try to open dvd tray.

Samsung Home Theater Systems have a Dealer Lock or Tray Lock Function that prevents the disc tray from being opened.
There are four procedures for turning off the Dealer Lock function. Try one, then the other, to see which works on your system.
Unlocking Procedure 1 To turn off the Dealer Lock function, follow these steps:
  1. Turn on your Home Theater System.
  2. Press the Stop button on the front panel and the Power button on the remote control simultaneously for four seconds.
Note: Repeating the two steps above turns the dealer lock on again.
Unlocking Procedure 2 To turn off the Dealer Lock function, follow these steps
  1. Turn on your Home Theater System.
  2. Press and hold the Function button on the front panel for 3 seconds. The display shows the word Unlock.
Note: Repeating the two steps above turns the dealer lock on again.
Unlocking Procedure 3 To turn off the Dealer Lock function, follow these steps
  1. Turn on your Home Theater System.
  2. Press and hold the Open/Close button on the DVD player on the front panel for more than 4 seconds.
Note: Repeating the two steps above turns Dealer Lock on again.
Unlocking Procedure 4 To turn off the Dealer Lock function, follow these steps
  1. Using the HTS remote press the Menu button + 712, and the HTS will display CAN OPEN.
The Dealer Lock feature is mainly used by retailers to ensure that the display discs are not removed. However, parents of young children may find this feature very useful as well.

Jun 26, 2009 | Samsung HT-DS610 System

1 Answer

How do unlock the regional code on a LG DV1010?


Press the Open button on your remote control to open the drive tray
Place the DVD in the drive tray
Press the Open button on your remote control to close the drive tray
The onscreen display should indicate the message "Check Region Code"
Press Display, Menu and Play buttons in turn on your remote control

Jul 12, 2008 | Televison & Video

3 Answers

Locked dvd tray.

with the unit off press and hold the stop button and the eject button.

Jul 08, 2008 | JVC TH-S11 Theater System

4 Answers

Disk Tray

  1. Ensure the child lock feature is disabled.
  2. IMPORTANT: If necessary, consult the instruction manual for specific steps about how to disable the child lock feature.
  3. Attempt to open the disc tray.
  4. If the issue is not resolved, turn off the DVD player.
  5. Unplug the power cord from the electrical outlet for 30 seconds.
  6. Plug the power cord back into the electrical outlet.
  7. Attempt to open the disc tray.
  8. If the disc tray still does not open, simultaneously press the POWER+STOP+EJECT buttons; this will sometimes cause the disc tray to open.
If the issue is still unresolved, service may be required. The Sony® eService Web site at can assist you in obtaining service from a Sony Service Center or locating a Sony Authorized Servicer.

see this

Mar 29, 2008 | Sony RDR-HX825 DVD Recorder/HDD Recorder

1 Answer

DVD Tray is locked

Push and hold down the Open/Close button until "UN-LOC" appears on the FL display (or "Disc Tray Unlocked" appears on the TV screen).

Jan 18, 2008 | Sanyo DWM-390 DVD Player

7 Answers

Locked dvd tray.

Press and Hold EJECT Button, While UNLOCK Is Displayed :-)

Nov 12, 2007 | Sanyo DVD-7201 DVD Player

Not finding what you are looking for?
Gateway AR-230 DVD Recorder Logo

1,124 people viewed this question

Ask a Question

Usually answered in minutes!

Top Gateway Computers & Internet Experts

Lee Hodgson
Lee Hodgson

Level 3 Expert

4810 Answers

Michael Thomas
Michael Thomas

Level 3 Expert

3056 Answers


Level 3 Expert

1997 Answers

Are you a Gateway Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides