Question about Konica Minolta magicolor 2300DL Laser Printer
I was having no problem with the printer all day until I tried to print one web page. I failed to print, I couldn't cancel the print job in the control panel and so I shut the printer down in an attempt to 'reboot' it. It powered up fine, seemed to go through the normal startup routine, but the yellow error light came on and it has nothing in the display window now. The computer no longer recongnizes the printer either, unplugging and replugging in the USB cable results in a message that the computer does not recoginize the USB device. I've tried other USB ports, same results. Running XP Professional. Any ideas?
Try plugging the usb into a different computer if new hardware is not found then the printer's hardware is bad. If new hardware is found on the second computer then uninstall and reinstall the printer driver on the first computer.
Posted on Sep 05, 2007
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