Question about Husqvarna Designer I

4 Answers

Designer One "broken thread"

Can't figure out why the machine stops, giving me the message that the upper thread is broken. It isn't broken, nor misfed. I did discover that many times it was because the upper spool of thread was too free spinning. Using the spool holder more firmly helped. However, after sewing for several hours without problem last night, today I can't sew more than a couple inches without getting the thread broken message, same stitch, thread and fabric. This has been on-going, despite being at the shop twice. Help!

Posted by on

  • Anonymous Nov 17, 2007

    I have the same problen and have tried everything from shutting off the machine, to re-threading both top and bobbin and it still does it. I would never buy another Husqvarna sewing machine. Too many problems.



4 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.


    An expert who has written 50 answers of more than 400 characters.

  • Expert
  • 196 Answers

If the upper thread spool is spinning allowing slack to the inlet of the tension assy and the machine gives a broken thread indication shortly afterward, the pre-tension assy needs to be adjusted. If the machine has the original "snap in" tension assy that was in the first generation of Designer 1, have it replaced with the modern "lay in" tension assy. Slack at the spool should never cause a broken thread indication as long at the thread is in the pre-tension assy.
Sulky thread will work as well in a Designer 1 as any other embroidery thread as long as it is properly adjusted.
One thing that you can look for, when the machine is sewing, watch the thread as it passes out of the left hand side of the tension disks. It should exit the disks at the 9 o'clock position. If it starts to drift up to the 10 or 11 position and then you get a broken thread warning, the pre tension must be increased.

Posted on Apr 08, 2008

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 2 Answers

It took a while but I finally found the solution to the "beeping" message that my thread broke when it really didn't. I was using Sulky thread! After spending two hours with a great Designer 1 repair person on a simple design, we determined it was the Sulky. We tried a simple design using Robison-Anton (no problems), Madeira (no problems) but as soon as we put Sulky in, it couldn't sew more than three stitches. I'm tossing all of my Sulky and never buying it again.

Posted on Feb 14, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 201 Answers

This usually happens on my Des1 if the upper thread has not caught the bobbin thread at the first stitch. Make sure you have enough bobbin available (sometimes the cutters cut it too short) to be caught, and that you hold down the upper thread with your finger for the first one or two stitches. Most times this happens, though, it is from faulty upper thread threading - hate to admit it, having been a sewist for many, many years but sometimes we are just too careless with stuff we do a kazillion times a day.

Posted on Dec 22, 2007

Prior to sewing on a new project, check the upper tension. sounds like something is automatically releasing the tension so that it reads 'no tension' . also, the lower tension could be contributing to the problem, so it should be checked also. if the upper tension is totally released after the machine is turned off, the tech needs to know this. same thing goes for the lower tension ( bobbin tension). good luck

Posted on Nov 12, 2007

1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

New singer plus one.....constantly stopping with message top thread broken (which it is not) but there is a nest of thread from the spool underneath...have rethreaded from spool and bobbin # of times

bird nesting of the bobbin thread is a result of the needle thread tension not tight enough
increase that tension up and the message may be eliminated

Nov 20, 2016 | Singer Sewing Machines

1 Answer

Machine keeps stopping with upper or lowef thread broken message. Thread isn't broken?

Bobbin might be upside down or backwards and for thread breaking the tension is too tight .

May 20, 2014 | Husqvarna Sewing Machines

2 Answers

Upper tension when sewing fleece

This seems silly to ask but are you remembering to put down the foot? Try re-threading the upper thread with the foot raised... then try again. Make sure that your thread spool isn't catching the thread in that little thread keeper slot. Also make sure it isn't spooling in such a way that it wraps extra lines of thread around the spool pin. Also make sure you are using a Needle designed for sewing fleece.

Jul 16, 2012 | Sewing Machines

1 Answer

BMy thread is breaking constantly while I am trying to embroider with my designer one. Anyone have an answer or a suggestion? I have thoroughly cleaned my bobbin casing. It is an older one.

What sort of thread are you using? If it is polyester embroidery thread, use this technique when threading: take the thread to the left-hand side of the take-up lever then over the top and down to the needle (normal way is right-to-left) - you are making a sort of half figure-of-eight. I have found this works wonders with polyester thread. Sometimes a thread is just plain bad - if it is one thread in particular that is giving you grief, throw it out. Be sure your thread is going into the upper tension discs - the presser foot MUST be up when you thread so the discs are open to receive the thread. Tug on the thread when you get to the needle and you should hear/feel it snuggle down into the tension slot. I pull off about a foot of thread from the spool then put my finger on the thread, holding it against the machine just near the spool and finish threading with my left hand. That puts a little tension on the thread and makes sure it goes down into those discs. Also be sure the bobbin thread is clicked into the bobbin tension slot.

Dec 09, 2010 | Husqvarna Designer I

1 Answer

Machine stops and says thread is broke. Mean while the thread is not broke

Probably one of two issues. There is a sensor in the upper tension that is operated by the check spring assembly. If its broken, twisted or jammed it will sew a few stitches, maybe more and then beep and stop. A service man is the only fix, sorry.


Nov 30, 2010 | Husqvarna Designer I

1 Answer

Two problems : 1. I have a Designer 1. When e

Ok,...both problems are probably related to the same componet, your upper thread tension assembly. It has a sensor which sends the message when the thread is broken. It also would be the culprit for looping. There is not much you can do except look for lint or loose threads in the threading paths around the upper thread tension assembly and remove it if you see some. You could try setting the upper tension to larger number to see if it will help but sooner or later it will need to see a tech.

May 05, 2010 | Husqvarna Viking 1

1 Answer

Needle up down moves the embroider

It's okay - it's supposed to do that! The Needle Down button has a different function when you are in Embroidery mode i.e. you have the emb. unit attached.
It moves the emb. arm forward for two reasons: so you can cut top-side jump stitches more easily between colour changes (you touch the button again and the emb. arm returns to under the needle so you can finish the design); and secondly so you can "park" the embroidery unit when you are finished. You can then turn the machine off, remove the emb. unit and replace it in the carry case. If you DON'T do this, the emb. arm is not in the right position to fit into the moulded carry case properly.

The Broken Thread message usually means that it has started the colour, but the thread has been pulled down underneath instead of making nice locked stitches. Hold onto the thread end until the machine has stopped and beeped for you to cut the thread. This usually solves that problem. Sometimes the thread gets pulled out of your hand so just back up the stitches a few and start over, holding the thread more tightly. Don't tug on the thread - just keep a firm grip.

Designer 1s often cut the bobbin thread too short so that it can't make those nice locked stitches when it starts. You need to take off the hoop, open up the bobbin cover and use your stylus, the tip of a pair of scissors, tweezers (whatever is to hand) to pull the bobbin thread out a little. Instead of cutting it on the bobbin thread cutter, just let it hang outside by 1/8" or so. That way you can be sure there is enough bobbin thread available for the stitch to lock. Don't use the scissors button on the machine after every colour change. Sure, it makes for a tidier back of the embroidery with less work for you afterwards, but if it means you are taking the hoop and bobbin cover off after every colour change then it is not worth it in time-saving.
If your machine is doing this - cutting the bobbin thread too short - mention it to your tech. when you machine goes in for its next service. He may be able to tweak the bobbin cutter so it does not cut so close.

Jan 05, 2010 | Husqvarna Designer I

4 Answers

Brother PR600 embroidery machine has decided it won't thread any longer, had a wiper error which I cleared but the machine now won't thread the needles?

Just got the pr600 machine. Can't get the upper and lower thread to connect. Keep getting the error message to check upper and lower thread.

Jun 11, 2008 | Husqvarna Designer I

1 Answer

Repeated message: "Please Check the Upper Thread."

The machine stops because the sensor near the check spring(in the tension area) tells it the thread is broken or not there.. You can try to clean it out again but it's probably going to have to go in for service.


Jun 07, 2008 | Bernina Artista 180

Not finding what you are looking for?
Sewing Machines Logo

465 people viewed this question

Ask a Question

Usually answered in minutes!

Top Husqvarna Sewing Machines Experts


Level 2 Expert

196 Answers

Douglas Plant
Douglas Plant

Level 2 Expert

222 Answers


Level 1 Expert

19 Answers

Are you a Husqvarna Sewing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides