GE Profile Harmony WPGT9360E 4.0 Cu. Ft. King-Size Washer with Stainless Steel Basket Logo

Question about GE Profile Harmony WPGT9360E 4.0 Cu. Ft. King-Size Washer with Stainless Steel Basket

3 Answers

"NOTICE A PROBLEM HAS BEEN DETECTED WITH THIS UNIT"

The above error is present when i turn my washer on. it is a GE model WPGT9350GC1WW. Is there a way to diagnose the problem? How do i get this into factory test mode? How do i resolve the problem. The message will not go away even with a 24 hour long hard power reset. None of the buttons will work.

Posted by DAVE LEWIS on

  • 6 more comments 
  • liffey Nov 10, 2007

    I get this error message. None of the buttons work.

  • sggiveout Jan 14, 2008

    I have the same problem with a model # wpgt9360e0ww. I followed the advise given and the following problems were listed:

    There is a problem with the touchscreen.

    Basket not slowing down properly. Check the brake
    (resistor) and motor for proper operation.

  • Vicki Rathburn Jan 14, 2008

    Just finished a load and the washer was beeping with the "Notice - an problem has been detected with this unit". I will try and reset using the 2 buttons suggested. If that does not work, what could it be?

  • LisaBP Feb 26, 2008

    I have the same message -

    NOTICE A PROBLEM HAS BEEN DETECTED WITH THIS UNIT - has anyone came up with any help?

  • jelliestone May 03, 2008

    i have the same issue...what did u do?

  • Anonymous May 04, 2008

    says the 'motor is not rotating propertly'

  • Anonymous May 09, 2008

    I have hte same problem!

  • Anonymous May 10, 2008

    Same problem it says broken clutch coupling

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3 Answers

Anonymous

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DW, Press the power key to turn the washer on. If the washer is on and the Home screen is displayed, press help. If the home screen is not displayed press home then help. Then press my cycles and back together for 3 seconds. The control will display any recorded errors. A more icon will appear in the display if more than one error was recorded. Press the more icon to list any additional errors. Use the back keypad to scroll through them. Make note of all errors and post back. We'll try to help you with the problem. Catriver

Posted on Jan 22, 2007

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Anonymous

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Like to thank catriver in how to enter "Service Mode Diagnostics"

Problem found......

The motor is not ratating proberly.
Check and Replace if necessary.

I'll do some more research on how to check.

Posted on Jul 22, 2008

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Anonymous

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Local independant repair man was just here, I had a notice a problem has been detected..... He punched in something and it was working, I ask him for the code he said he was not authorized to give it to me. (works for himself) I tried your method and it worked, it will save me from waiting 4 days for this service man, so he can push a few buttons and start my dryer. Thanks for your considerate help. Joycee

Posted on Aug 05, 2008

  • Rene
    Rene Oct 09, 2013

    i need some help, our washer keeps saying it....

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