My printer suddenly stopped printing in black - colour is still ok. I bought new black cartridge but that didn't solve problem. Printer test page prints colour only. Please help.
Install problem
Posted on Mar 05, 2008
Dear friend There may be serious problem in the printers mother board which is not sending any signals for the bklack cartridge and should be diagnosed. Pran
Posted on Jan 24, 2007
The
problem could be due to a communication failure between one of the printheads
(cartridges) and the All-In One (AIO) or by a short in one if the printheads. Please follow the steps
below to identify and fix cartridge issues:
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