Leaking on the floor on "small load" setting only
I have been selling and been doing factory authorized service on GE for nearly 30 years. I have sold many of this model. It's hard to imaging that a machine would leak water on small loads but not larger loads. In a case such as this, a servicer must remember to test the machine exactly as the home owner is using it. I would take pull the machine away from the wall and adjacent cabinets and dryer if hoses permit, (so that I could rule out water coming from somewhere other that the washer) remove the front panel, and have the home owner run the exact cycle with the exact settings and the same clothes load and soap used when the machine leaked. I suspect that some water is splashing over the wash tub. If you use a gentle cycle or a larger load you get less splashing. Even having a few more cloths items in the machine would reduce splashing. You might not expect a solution, but you do deserve an explanation. Some times the solution is strange, for example: I had a customer who said the washer leaked a lot of water onto the floor the first time it was used in the day, but worked great the rest of the day. I came out early the next day and tested the machine, and it did exactly that. What happened was the builder added on this new laundry room and the drain pipe went through the floor before the plumber added the trap. The builder then insulated the area but put the insulation on the room side of the trap, allowing cold air to freeze and plug the drain. After warm water pumped into the drain and most of the water overflowed the top of the pipe onto the floor, the rest of the water melted the ice in the trap and the machine worked fine until the next day after the water had a chance to form a later of ice in the trap again. The fix was simply to move the insulation to the other side of the trap. (OK, here in Minnesota we run into weird things like that, but my point is to test the machine exactly as it is used to find where the problem lies) I'd like you to post a comment when you find your solution.