Question about HP Photosmart 735 Digital Camera

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HP Photosmart 735 "unsupported image file"

When taking pictures with my camera, it goes through the processing, shows the end picture result and asks if you want to delete the picture. I know the picture was taken because I see the final result. Later when I go to view the pictures I have taken or download them to my computer, some of them show a red screen with the message "unsupported image file". What causes this and what can I do about it? Is there anyway to retrieve the pictures?

Posted by Lana Woodring on

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Anonymous

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You might want to try a different memory card.

Posted on Feb 18, 2007

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I cant take picture just see them


The camera does not take a picture when I press the Shutter button.
• Press the Shutter button all the way down.
• Make sure you are in Picture Capture.
• The memory card or internal memory may be full. Transfer images from the camera to your computer, then format the internal memory or the memory card. Or replace the card with a new one.
• The camera may be processing. Wait a few seconds for the camera to finish processing the last image before taking another picture.


If this dont solve it, send us additional details in your description.

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PNY Optima SD HC Card cannot be read in HP Photosmart 8150 printer.


  1. Verify that the printer is turned off.
  2. Remove the Secure Digital memory card from the printer.
  3. Examine the Secure Digital memory card:
    • Is the lock switch in the unlock position?
    • Are there any visible discolorations or defects such as crack or nick in the card?
    • Are there any contacts missing from the end of the card?
    • Are there any deep scratches in the card contacts?
    • Is there any heat discoloration on the card? NOTE: If all of the above questions result in No , proceed to Step 4.
  4. Check if the HP Photosmart printer supports the file format. NOTE: In order to know which file formats are supported by the different HP Photosmart printers, please refer to the manual of your printer.
  5. (Saving the pictures on the PC, if possible) Insert the Secure Digital memory card in the camera (or another device) and format it following the proper instructions to perform it.
  6. Capture an image.
  7. Review the image. If the image is corrupted or an error such as Unsupported Image File is displayed, the Secure Digital memory card is suspected to be defective and should either be replaced or referred to the manufacturer for further troubleshooting.
  8. If the images are read properly, turn on the printer. Insert the Secure Digital memory card in the Secure Digital slot.
  9. If the printer display continues to show the Card Not Recognized error, try using another Secure Digital memory card, if one is available.
  10. If the printer is still unable to read a functional and compatible Secure Digital card, contact HP to obtain additional troubleshooting information.

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How do I set the hpphotosmart 735 to display the date on photos?


The date and time (and a lot more) are stored with every picture in its EXIF metadata. Any photo viewing/editing program should be able to display this data. To print this data, please consult the documentation for whatever program you're using to print your pictures. Depending on the program and printer you may print the date on the image, in the margins, or on the back.

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1 Answer

Photosmart 735 Digital Camera: how do I set the HPphotosmart 735 to display the d...


The date and time (and a lot more) are stored with every picture in its EXIF metadata. Any photo viewing/editing program should be able to display this data. To print this data, please consult the documentation for whatever program you're using to print your pictures. Depending on the program and printer you may print the date on the image, in the margins, or on the back.

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Every picture I take results in two images on my memory card. If I delete one, I no longer have access to the image.


Check the Burst setting under the Capture Menu - that can cause the camera to take more than one picture at a time. Also, check the "Bracketing" setting to make sure that is turned off. If neither of those fixes it, copy all of the pictures off the card and reformat it INSIDE the camera (use the camera's menu to reformat the card).
Also, take a close look at the files, especially the properties of each file. Some cameras store both a thumbnail AND a full-resolution shot on the card. You could be mistaking the thumbnail for another copy of the same image. The properties of the thumbnail file will be VERY small resolution, probably 120x120 pixels or some such size.
Good luck, and please rate this answer if you feel it has helped!!

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You mean pictures come off but not video? Why not plug the card directly into your card slot on your PC rather than using the camera cable?
If you don't have a card slot, you can buy a USB to SD adapter for $10-$15. Then just copy /paste the file(s) directly from the card to your PC.
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What type of batteries are you using ?

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You don't need a driver.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

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These figures are for jpegs, right? Because of the nature of compression in jpegs, your camera can't know how many pictures it will be able to hold. If you fill the memory with photos of the inside of the lens cap in a dark room at night, you will be able to take far more shots than if you shoot at an outdoor market with lots of different shapes and colors. The specs, which are used to market the camera, will have a number on the high end. The camera, which has to allow for many different possible file sizes, will have a lower number. Try using the camera until it's full. You may end up with about 125 shots. On my Canon 10D, with an empty 1GB card, says I have 162 shots left. I consistently fit over 180 on it.

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