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I had the same problem with mine. All you have to do is search these keywords: Virgin, MPF-1000, Driver, Download
When you search those keywords you should have quite a few options to download the drivers needed. Anyway, here are a few links to the software and/or drivers needed for you to be able to get your Virgin Pulse MPF-1000 working.
That will be all you need to do. Once you have installed the driver, plug the MP3 into the USB. Once you plug it in the autoplay should come up and just go from there. Please let me know if this solves your problem.