Replace the developer and drum make sure counters are cleared for the drum and developer. because machine works off the counters if the counters are clear it assume new drum and developer are installed and set voltage to the drum and developer based on it, if in fact he drum is not new or developer then image problems and code can appear
try web site below as start to get parts, recommend Konica Minolta tech do it.
Precision Roller Printer Toner Cartridges Parts and Supplies Office...
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f
SOURCE: Copies shows: Call Maintenance M2
Hello, the error code M2 means that the machine needs to have maintenance done ( like tune up to a car).. The only way to clear it would be to reset the counters and the service tech mode.
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