Question about Epson Stylus CX6600 All-In-One InkJet Printer

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Brand New Printer

Hello, I just purchased the Epson Stylus CX6600 All in one Ink Jet printer and printed two pages. Then the indicator for the ink was showing low on the pink cartridge and a Big red X E-01 on the Black cartridge. Is this normal, to get only two pages? Then I must go out and buy the new cartridges? Please explain

Posted by Hedy Teitelbaum on

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Anonymous

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Hi Teetle, No, it not normal to only get two pages per cartridge. I would try the following before contacting Epson tech support: -Remove the cartridges and clean the contacts on both the printer and cartridge. -Reinsert each cartridge making sure it is seated correctly. -Buy one black cartridge and install. It is possible that the cartridge is defective but since the magenta cartridge is showing low its unlikely. Tech support will want you to try it before they will replace the printer so you?re best off trying it now. If after trying this steps there is no change and if you?ve had it for less than 7 days I would talk to your retail store. Usually they will just trade your defective unit for one in stock. If you have had it longer contact Epson support and explain what it happening and what you?ve done. Make sure you mention you?ve bought a new Epson black cartridge with no change. Let us know if you have any other questions and please don?t forget to rate this post.

Posted on Jan 20, 2007

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