I can view old pictures fine on my camera, but when I open the front and let the lens come out in capture mode, a vertical line appears on the display and then the camera goes dead. Freshly charged batteries didn't change anything, nor did deleting all the pictures on the memory card. The video capture mode has the same problem. Any help would be greatly appreciated!
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.
Thanks for contacting FixYa.
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I have had the same problem.
I found it has to do with the type of battery used.
Certain "heavyduty types" will cause the problem, even when fresh. Also rechargeable types will do this if they are old.
I just use cheap Ray-O Vac batteries and all is well.
It seems the low battery sensor and shutdown feature is very sensitive to the type of batterys used.
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