HP ProCurve 2626 (J4900B) 24x10/100 Mbps Networking Switch Logo

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Tyson Culver Posted on Jan 18, 2007
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Fault light we have 2 of these exact same switches and both of them will work fine then all the sudden the fault light will come on and they will basically freeze up. you have to push the clear button then wait about 15-30 min and it will start back up. there is a firmware upgrade that says it fixes the fact that this ver. of firmware and ROM that i have will keep flushing its MAC address and flooding it with traffic. Is that what is causing this and if so why havent the rest of them that we got all at the same time started doing this and why havent the 2650's that we have do it? thank you so much for any help you might be able to offer.

  • Tyson Culver Jan 19, 2007

    I did end up calling HP and they had me send them the tech data on both of them. The tech wasn't to sure as to why they crashed but he did e-mail me the newest firmware (not even on their web page yet) and told me to give that a shot since there have been tons of fixes since the firmware that i have came out. I was on the phone with him for atleast 45 min and only on hold for about 2 kinda a wierd feeling when you talk to the tech longer than your on hold if you know what i mean. He was very helpful and very nice. As far as the warranty i knew they had one i was just more worried about the rest of the procurve switches that we have i wanted to know if they would be doin the same thing cause not bein prepared for that would have been a HUGE headache. Anyway thanks for your help and thanks to the people that made this sight i love it!!!!!

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  • Posted on Jan 19, 2007
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Hi Tculver, I have ProCurve 2424, 2524 and 4000/8000s so I can?t really address your direct question but I may have some advice. I know lots of people who use ProCurve devices and don?t realize they have a lifetime warranty. You might want to consider just flashing them with the latest firmware and if it continues call HP support. If they can?t fix them over the phone they?ll send out replacements via next day deliver. Its one of the major reasons all of my switches are HPs. Let us know what happens and please don?t forget to rate the posting.

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