Question about Canon CanoScan FB320P Flatbed Scanner

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ScanCraft CS-P always says there isn't a scanner connected or that there might be something in the parallel port

But the scanner is connected and I don't know what a parallel port even is. All the plugs are connected and everything, so I'm confused.

Posted by Frankie Strada on

  • 4 more comments 
  • Frankie Strada
    Frankie Strada Jan 18, 2007

    -I am using a USB cable
    -And no I haven't

  • Frankie Strada
    Frankie Strada Jan 18, 2007

    How do I uninstall everything?? Am I somehow supposed to uninstall the scanner?

  • Frankie Strada
    Frankie Strada Jan 18, 2007

    After I uninstall it all what am I supposed to install back??

  • Frankie Strada
    Frankie Strada Jan 18, 2007

    Yes I installed scanner software..ScanGear or ScanCraft..

  • Frankie Strada
    Frankie Strada Jan 18, 2007

    Yes I got it recently and it is used

  • Frankie Strada
    Frankie Strada Jan 20, 2007

    Um the outcome was that it wouldn't work. The program said there was no scanner connected even though there was. It also said something about a TWAIN source, like a problem with the connection, but I don't know how to set that up and I think I might be supposed to.



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Evening MCRmyFranKIE, A parallel port is commonly known as a printer port or LPT1 port. Before USB ports existed scanners frequently used them to connect to computers. The connector on the PC is typically *D* shaped and contains two rows of 25 pins, about 1 ¾ inches wide. Questions for you: -Are you using that kind of cable or a USB cable? -Have you tried uninstalling and reinstalling the software following the instructions yet? Once you give us some more information we can continue.

Posted on Jan 18, 2007

  • 3 more comments 
  • Anonymous Jan 18, 2007

    Wow, that was the quickest anyone has ever responded ? live time!

    OK, USB is far easier to install than parallel port. I forgot to ask if you are using Windows XP but for now I?ll just assume that is the case. Unplug the USB cable from your computer and uninstall the software. Reinstall the software from scratch following the instructions exactly. One thing to note is that the scanner should stay unplugged from the PCs USB port until prompted by the software or the instructions. Once you are you should see a series of pop-up detecting the hardware unless we have a problem.

    -If nothing happens test to make sure your scanner is getting power. There should be an LED to indicate that.
    -If still nothing try unplugging the USB cable from your scanner and insert it into another USB port on your PC. Make sure you are plugging directly into your PCs USB port not a USB hub.
    -If still nothing try another USB cable, preferably one you know works.

    If you get this far and still nothing let us know what happened at each step, what operating system you have, what kind of PC (Dell, HP, etc.) and any other information or history that seems pertinent.

  • Anonymous Jan 18, 2007

    OK, again assuming you?re using XP click on Start, settings, and control panel. Find and double click on the icon that?s labeled *Add or Remove Programs*. When the Add or Remove Programs box appears it will list all the programs installed on your computer. Now this is the tricky and potentially dangerous part, you have to go through the list and one by one highlight the canon scanner programs (there may be one or a couple) and click the Change/remove button to the right. Chances are the right one will contain the words Canon and/or scanner.

    Once you?ve done this go ahead and try what I suggested previously. Its getting late here so I?ll be off-line for about nine hours.

  • Anonymous Jan 18, 2007

    the original software that came with the scanner. Did you in fact install scanner software?

  • Anonymous Jan 18, 2007

    OK, if that is the original install CD it should say Canon scanner installation CD on it. If it does then all you have to do is unplug the USB cable from the PC, pop the CD in the PC and follow the installation instructions.

    If the CD doesn?t say Canon scanner installation CD (or something thereabouts) it may be an extras CD in which case you?ll need to download software from the Canon site.

    I take it this scanner is something you just recently got, probably used correct?

  • Anonymous Jan 19, 2007

    What was the outcome?



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1 Answer

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here is an example of an ebay auction for one...

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