Question about Dell CDROM IDE 48X BLACK BEZEL 004FRP CD-ROM Drive
Hi. I have a Dell Optiplex GX150 with a Dell cdrom CRN-8245B. The drive stopped responding completely, the green light stayed on permanently and the disk would not eject. I assumed this was a faulty drive, so I temporarily swapped it with a similar (but newer - 2003 versus 2001) drive from another Dell Optiplex. Now the drive can be heard spinning up to read the CD, and after initially flickering to read the disk, the read light extinguishes. However Windows 2000 pro does not detect any disk in the drive, saying "please insert a disk". I know the disk is valid because I can read it in other drives, but I have tried a couple of known good data disks and music disks to no avail. Windows reports the drive is operating normally. Deinstalling the driver and rebooting causes windows to correctly recognise the "new" device and reinstall the driver. The only other things I noticed were the BIOS setup on boot up reports "cdrom not installed", but clearly it is since windows recognises it and it spins up on disk insertion and asks me to insert a disk, so I assume this is a red herring (and the previous drive presumably would not have worked which it certainly did at one time). The connectors appear to be fine and a correctly seated on both the drive and the motherboard. No errors are apparent in the system error logs. There is a mysterious "PCI device PCI/VEN" which always fails to instal due to a lack of a driver, but I dont know what the deivce is windows is complaining about to find a suitable driver. I have assumed this is irrelevant to this problem at least. Between the original CD ROM working and then not there has only been time (drive wasnt used much), a USB multi port hub /card readers/virtual drives installed, and an external DVD burner occasionally connected which works just fine. I also notice in system properties for the drive it is expecting me to enter a region code as if this were a DVD drive. I am assuming this is due to the previous use of an external DVD drive, but I mention it just in case because its certainly not applicable to the cdrom of course. Given the above I am assuming the second drive is also faulty and Ive just had bad luck. Unfortunately its not easy to test the second drive elsewhere as the PC it came from is not usable. The only thing that would make me think otherwise is that the drive is spinning the disk up and otherwise working correctly .... and givemn teh previous drive also had problems Im wondering if it is something other than the drive ? Can anyone agree/disagree/suggest further tests etc ? Terry
Go to dell website 1. look for latest BIOS upgrade for your model 2. look for latest driver update for your cd model go to Device Manager a)look for conflicks (yellow triangle with exclamation points) b) uninstall these devices c) windows will automatically install them when you reboot Good luck!
Posted on Feb 01, 2007
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