Started having trouble here recently with my sansa mp3 player, reseting itself everytime it is turned off. It didnt do this when I first bought it. When you turn it on, it ask for lanuage everytime, and it resets everyting. What can i do?
Put the HOLD icon on, and press and hold the RECORD button on the side. After about 2 to 5 seconds, it should come to a screen that says its in recovery mode, and make sure that you have the USB setting set to MSC, not MTP. if this is all in place, you should be able to plug it into your computer and wait for it to tell you when to unplug it and it should fix the problem. Good luck!
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the Sansa (via the player's USB cord) to different USB ports on the
computer until the Sansa starts to charge. A weak or non-working USB
port won't charge the Sansa.
Reset the Sansa MP3 player. Slide the player's "Power"
switch all the way up to the "On" position. Hold the switch in that
position for 20 seconds. The Sansa resets. Try to charge the player.
Install the latest firmware onto the Sansa MP3 player.
Download the Sansa Firmware Updated (link in References), and then click
the link in Resources for the specific model of Sansa you own to learn
how to update the player's firmware.
Reset your player back to normal. Note that this will delete all files you have on your player, but it resets the player as if you just bought it. To do a safe reset, please make sure that your player is only a Sansa E250, not Sansa E250R. Here is the link that resets your player back to normal. http://forums.sandisk.com/sansa/board/message?board.id=smc&thread.id=755
If you understand it carefully, you will have no problems. I recommend you read it one by one so that your player doesn't get bricked (kind of un-repairable) because the steps you followed were wrong.
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor