Hi cholo, -Turn the hold switch on and then off. -Hold down the menu and middle button until the Apple logo appears, usually about 6 to 10 seconds. -If that doesn?t work repeat the process and you should be good to go. -If that didn?t work try plugging you Nano into your computer using the USB cable Let us know if you have any more questions and please don?t forget to rate the posting.
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