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ensure your iron steam button is not set into perminent steam function. leaving the iron with the point of the iron pointing upwards should reduce steam to the handle. also the iron may need to be descaled to ensure any steam switch funtion is not stuck in an on position.
you have probably solved this by now but I just got the same model new switch on instructions as follows press and HOLD the POWER button for 3 seconds to switch the unit on once temperature has been reached, press and HOLD the steam button on top of the iron for up to 20 seconds this will prime the steam pump and only has to be done once for each ironing session the pump noise will stop once it has been primed with water hope this helps if still needed if you need the user guide, let me know, I'll scan it for you Wendy
I have a temporary solution that is working: Use WD-40 around the switch. Spray with the straw that comes with the WD-40. Let stand for a couple days, then turn the whole unit upside down and spray again, and let it stand that way for a couple days. If we could get inside, it could be more of a sure thing, but I had given up on mine and when I accidently hit the switch after siting for the last few days, , it came on!
Now for Sears to try to locate the tool that will open the case.
I don't know if you have the number for the euro pro customer service department; but, I had the same problem, called customer service, and had a manual emailed to me. The manual came within a couple of hours via email. In case you don't have the number and still need a manual for your unit, try calling 800.798.7398. I hope this helps and good luck!