Printer prints documents with gray-shaded background
After changing both print toner cartridges because the previous ones had expired, I installed two new Dell toner cartridges. Now, documents print with a gray shaded background. I've never experienced this before. Has anyone else had this problem? I've done some troubleshooting--used the utilities: aligning cartridges, and cleaned the printer nozzles. Neither seems to have changed the improper behavior.+
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If your background is "Black" it's going to print it all black, change your background color to "Gray" and your machine will then print a gray background instead of black. Also note that when you print a black background your toner life expectancy will be no where your expected yield ratio is. Average yield is 5% for X (X meaning size of cartridge) amount of printed pages. If your printing a black background your utilizing 100% yield coverage. Not sure if this is the answer your looking for. However basic black and white printing with a black background will print the page completely black.
This could be a drum problem, the drum is part of the toner cartridge in this printer.
If the toner has leaked it will be all over the inside of the printer - you'll see it. I don't think that's the problem.
If the toner cartridge is an original Dell item, then it's likely to be replacable under warranty.
If the cartridge is a remanufactured item, it may be that the wrong toner has been used. Toner is NOT all the same, and this cartridge is one whe the wrong toner really will not work properly for long.
The chances are the changing the toner cartidge will cure the problem, provided you use an original Dell item, or a remanufactured item from a reputable manufacturer.
If the amount of background toner shading becomes unacceptable, the procedures described below may help to clear the condition:
* Increase the density setting. This will decrease the amount of background shading. * Change the paper to a lighter basis weight. * Check the printer's environment' very dry (ow humidity) conditions can increase the amount of background shading. *Replace the toner cartridge. *Replace the transfer roller
if you have a laser printer you may need to clean the printer or install a new drum cartridge, if it is ink-jet you will have to clean the bottom of the ink cradle it sound like you getting grey background from a toner/drum cartridge.