Frozen screen/ can't turn it off

Hi lastonsarah
If you have forgotten the code or put the wrong code in your ipod, you can unlock the Ipod by doing the following:
Connect your IPod to the primary computer you use it with (the first one Ipod synced with), and open iTunes.
When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock Ipod using either (the code or connecting it to the computer you use to manage its songs). . . you can restore your ipod to factory settings using ipod Updater.
Please note that this will erase all data on your ipod.
Afterwards, you can add your music and data back to your ipod.
If you want to change the primary computer that your Ipod is associated with, do this:
1. Restore your iPod. WARNING: The restore process cannot be undone.
All of your songs and files will be deleted.
Always make a backup of your important data.
2. Connect your ipod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize.
If you can't unlock your ipod and you don't have access to the primary computer, your only option is to restore the Ipod, which will erase all music and data.
Please take time to rate me
Bud

Have you tried downloading the specific drivers for that MP3?

Here is the site...choose your player then download and install...reboot and see if it solves your problem.

http://www.mpio.com/downloads/index.php

maybe the file itself is corrupt.

Have you tried with other files?

If you did and they played well all you have to do is to get the song again

i had my GFs mp3 player and it was flashing green light, not solid, but still was frozen and couldnt even bring it up on my computer after plugging in the USB cable. but i just tapped the reset button on top right side, and it stopped flashing and turned off. i turned it back on and started to play normally. not sure if it will be the same since the light situation is different, but the reset button worked for me. good luck

Try to reformat using your USB 2.O, with The Super-Reboot MP3 Software, may take up to 24/48 Hours to Reformat

MPIO Utility can be used with MPIO player that supports USB Mass Storage.
With this, you can..
- Format and Recover MPIO player
- Upgrade firmware of MPIO flash-type player
- Building playlist of MPIO hdd-type player

* Supported OS : Windows 98 SE, ME, 2000, and XP
* MPIO Utility doesn't work with FL200 and FY300.
* If you are using the latest firmware, be sure to use the latest version of MPIO Utility.
* Please uninstall the old version of MPIO Utility before installation.

[Download]You can redownload drivers and first uninstall the old one's.RICHARDM69

Here is the link to the user manual for your player if you need it; http://www.mpio.com/downloads/manual/HD400-ENGLISH.pdf The format of video that you play on the player will not be able to be shown on a tv without converting it using a different device - easiest and cheapest would be a pc, which basically makes it pointless using the player itself. it may be in the future that tvs will come on the market that accept a direct USB connection from devices like your player, but i havent found one yet available - keep checking. Sorry if not good news, hope it helps you out - please ask again if you want any more info :)

Turn off the unit and connect it to the computer.
The computer should recognize the player.
Run a program called Mpio Utility (Can be found on the CD or Mpio.com)
Select format & Config
That should do the trick.

Or go to www.mympio.com

alotita, I have an MPIO HD-200. Does Windows play the sound like you have something attached when you plug it in? Or does Windows not regognize it al all? Either way, I've had to play with mine after I've dropped it a couple of times. I charge the battery all the way, then just keep plugging and unplugging from the USB wire. The last time, it took 20+ times before Windows would recognize it.

lol thats not how .... switch the hold switch on, press and hold func botton press play while holding then turn on the mpio while holding after that a screen saying"preceed to format? press rec hold for N secs til screen pops up saying that its doing a low level format