Synchronize to continue your music subscription message
I have deleted and redownloaded music from an online source, and I have also deauthorized and reauthorized my device. However, I keep getting the "synchronize to continue your music subscription message on my device." I'm beginning to think that the problem is with my device and not with the online music source.
I would appreciate any help you can give me with this issue.
I received the same error message.
When you download a file from a subscription service, such as an audio book from a public library, you usually have to open the file on your computer first, which I believe, "activates the subscription" with the appropriate license. Some of the services pop up a screen telling you that your license is activated, but others, such as Overdrive, seem to do this automatically.
When I downloaded a book and transfered it to a Sansa c240 mp3 player, I received the "synchronize" error message, but when I went through the above procedure and transferred to the mp3 player, no problems, and no error messages.
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Audible books are protected, you can copy them into device, but you can't play them (...subscription...appearing ). You must use audible manager to sync audible books.
You should delete audible books that make pop up a message " synchronize to....", otherwise, your device always pops up the message when it meet the audible books.
If you got your songs from a music service, especially Rhapsody, the songs have a fixed-term DRM license on them. After a certain period of time - sometimes as little as 3 days - you have to resynchronize the songs to the music service from where you got the songs. If you let your music service subscription lapse, then the songs will not be usable until you renew your subscription. This process of resynchronizing the songs to the music service does not always go smoothly. Sometimes synchronizing through Rhapsody or another service does not resolve your issue - in this case, you will have to go through the long, tedious process of deleting the affected songs off of your player and reloading them - either through the music service or through Windows Media Player.
If you never want to deal with this problem again, the solution is to only download songs that are in mp3 format. Mp3 files do not expire once your music service subscription has expired, and they do not give you strange messages to resynchronize the files.
The "synchronize files to continue" is annoying, and you are likely to get it again. If the music files on your player came from Rhapsody, the short-term solution is to re-synch the files through Rhapsody itself. If your subscription to Rhapsody, Overdrive, etc. ever expires, you will also get this message. The only long-term way around this problem is to only load songs that are in mp3 format (Rhapsody has an Mp3-Only subscription, which is different from its regular subscription; Limewire is another choice - but it is prone to have viruses, and some ISPs will cut off your broadband if you use the service). If you wanted to erase all songs and start over from scratch, you could update the firmware on the player - it will have the side effect of erasing everything on the player.
it's asking that you verify the DRM status (i.e., that you bought it and it resides on YOUR computer.) It cannot play the file until you synchronize it with windows media player. You can delete them off of the MP3 player just by noting which songs don't play and deleting them through windows explorer when the player is connected.
You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.
Do you have an account with Rhapsody?
The preloaded music is part of the Rhapsody subscription service. If you dont have an account, you will receive that message until you delete the preloaded music, or subscribe to the Rhapsody Service.
Best of Luck.
To get rid of that message, you need to connect your Sansa to your computer and open the Rhapsody software to "deauthorize" your Sansa (assuming that you're not going to be using the Rhapsody service).
The following URL gives you two options on how to deauthorize your device (look at the bottom section of the page):