I'm getting an error message "Service required. Contact Epson."

Indication is that print heads are clogged. Try several more cleanings, it sometimes takes 5-6 tries. If print heads are bad it's cheaper to buy a new printer.

Follow these steps to clean the print head from the printer's control panel:
1. Make sure the printer is turned on but not printing, and the red
b error light is off.
If the red light is flashing or on, you may need to replace the ink cartridge.
2. Press the down button to highlight More Options, then press OK.
3. Use the up or down button to highlight Head Cleaning, then press OK.
4. To begin cleaning, press OK.
While cleaning, the printer makes noise and you see a progress bar on the control panel
display. Cleaning takes about 30 seconds.
Caution: Do not turn off the printer or interrupt the cleaning process.
5. When the cleaning is done, run a nozzle check to confirm the print head nozzles are
clean.
Make sure letter-size plain paper is loaded in the printer, then press Stop. The nozzle check pattern prints.
6. If the pattern has gaps or missing dots, press Stop to clean the print head again.
If the nozzle check pattern looks correct, press OK to finish.

Note: Run nozzle check at least three consecutive times. If you do not see any improvement and you have replaced the ink cartridges, your product may require service.

The print head nozzles may be clogged. From the Utility section found in the EPSON printer driver, clean the print heads by performing a head cleaning followed by printing a nozzle check pattern. A head cleaning and nozzle check must be performed as a cycle. After printing a nozzle check, examine the printed dot pattern. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cycle. Perform up to 3 cycles if necessary. If the nozzle check is not printing completely, and if the head cleanings do not help the nozzle check pattern to print completely, try replacing the ink cartridge. Any ink cartridge installed into the printer must have a blue label on top of it. If the blue label has been removed from the ink cartridge, do not install the cartridge. Using an ink cartridge, which does not have the blue label on it, may damage the printer. Caution: If you have already installed a cartridge which is missing the blue label, or if a previously installed ink cartridge was missing its blue label at the time it was installed, and now head cleanings do not help the nozzle check pattern to print completely, your printer may require service and you should contact the EPSON Connection for further assistance.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

You can print the print head using the Control Panel buttons;
1. Make sure that the power light is on and that the error light is off. 2. Hold down the maintenance button for three seconds. The printer starts cleaning the print head and the power light begins flashing. Important - Never turn off the printer while the power light is flashing. Doing so may damage the printer. 3. When the power light stops flashing, print a nozzle check pattern to confirm that the head is clean.

hello

i have this link below that gives you allinformation about your Epson printer. specifically the manual , required for review to address the issue with the ink cartridge error.

Run a Printer Check A printer check will help you determine if the Epson Stylus CX8400 Series is operating properly. 1. Turn off the Epson Stylus CX8400 Series and your computer, if connected. 2. Disconnect any connected USB cables. 3. Load plain paper in the sheet feeder. 4. Press Setup. 5. Select Maintenance and press OK. 6. Select Nozzle Check and press OK. 7. Press Start. 8. The Epson Stylus CX8400 Series begins printing the nozzle check pattern. • If the page prints, your Epson Stylus CX8400 Series is operating. Your problem may be caused by your computer, cable, software, or setting selections. Check for additional solutions or re-install your software. If the pattern on the page has gaps, clean or align the print head. • If the page does not print, the Epson Stylus CX8400 Series may have a problem. Check for additional solutions. If they don't work, contact Epson.

general= http://www.epson.ca/cgi-bin/ceStore/support/supDetail.jsp?BV_UseBVCookie=yes&oid=90342


manual = http://files.support.epson.com/htmldocs/cx84__/cx84__ug/wwhelp/wwhimpl/js/html/wwhelp.htm

f print quality does not improve by the standard cleaning of the Print Head, clean the Print Head deeply. Cleaning the Print Head deeply consumes more ink than the standard cleaning of the Print Head, so clean the Print Head deeply only when necessary.
1. Make sure that the power is turned on.

2. Clean the Print Head deeply. (1) Press the (Maintenance) button repeatedly until y appears.
(2) Press the Black or Color button.
The machine starts cleaning the Print Head deeply. Do not perform any other operations until the machine completes the deep cleaning of the Print Head. This takes about 2 minutes.

3. Check the print head condition.

When the deep cleaning is completed, the LED returns to the copy standby mode. To check the print head condition, print the nozzle check pattern.

See " Printing the Nozzle Check Pattern".

If the problem is not resolved, turn off the power and clean the Print Head deeply again after 24 hours.
If the problem is still not resolved, replace the FINE Cartridge with a new one.

See " Replacing FINE Cartridges".
If the problem is still not resolved after replacing the FINE Cartridge, contact the service center.

Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.

NOTE If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE Cartridge whose ink is low.
See " Replacing FINE Cartridges".



You need to prepare: a sheet of A4 or Letter-sized plain paper

1. Make sure that the power is turned on.

2. Load a sheet of A4 or Letter-sized plain paper in the Rear Tray.

3. Open the Paper Output Tray gently, and open the Output Tray Extension.

4. Print the nozzle check pattern.

(1) Press the (Maintenance) button repeatedly until A appears.
(2) Press the Black or Color button.

The nozzle check pattern will be printed.

5. Examine the nozzle check pattern.
See Examining the Nozzle Check Pattern.

Examining the Nozzle Check Pattern

Examine the nozzle check pattern, and clean the Print Head if necessary.

1. Check if there are missing lines in the pattern (1) or horizontal white streaks in the pattern (2). (1) Check if lines are missing in this pattern. If yes, the cleaning is required.
See " Cleaning the Print Head".


(A) Good
(B) Bad (lines are missing)

(2) Check if horizontal white streaks are present in this pattern. If yes, the cleaning is required.
See " Cleaning the Print Head".

(A) Good
(B) Bad (horizontal white streaks are present)
Post back!

hi friend,
Run the Head Cleaning utility to clear any clogged ink nozzles. To run the Head Cleaning Utility, follow the instructions below.

For Windows users:

1) Make sure that your printer is ON and the error light is off.

2) Access the printer software.

3) Click the Utility tab, then click the Head Cleaning button.

4) Follow the on-screen instructions

5) When the power light stops flashing, click Print nozzle check pattern in the Head Cleaning dialog box to confirm that the head is clean and to reset the cleaning cycle

If you find that any segments are missing from the nozzle check pattern, you may need to repeat the head cleaning and print the pattern again.

Or u could consult the user manual
u should let the ink settle for 12-24 hrs???
hope this helps u
please rate me..........................
thank u for using fixya
regards
sivaranjini

Reseat the cartridges.
Do 3 consecutive head cleanings.

Replace the print head.

Hi , i hava same printer like this , the printer need to reset , the counter are exceed the limit number of copies printed so need to reset the printer , you may visit the web site enter the printer number so they wiill able to identified the machine for downloading reseter.