You posted under Bosch tankless water heater.
The suspect is probably gas supply, gas valve, or gas related part inside tankless unit.
Before calling service technician, open following link for Bosch tankless troubleshooting resources, including Bosch contact information, typical manuals, error codes, tech support, parts, fuel-saver calculator, service bulletins, water heater forum, fixya links, disclaimers, and links for finding service technician.
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.htmlRead manual cover to cover, make sure tankless receives yearly maintenance as outline in manual.
Add a comment with your experience so others with same-similar problem can benefit.
Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
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