SANSA CLIP MP3 FROZE WHILE CHARGING

Question edited for a lot more clarity.
Question moved from Misc to model category.

Replace the internal Li-Po battery, but try a reset first.

https://www.google.com/search?q=sandisk+sansa+c240+battery+replacement


If your Sansa player is freezing, not charging or not turning on, the first thing to try is a reset of the unit. This will normally clear any temporary condition that may cause the player to freeze or not shut off completely, it's a bit like when your PC crashes and you need to re-start it to clear the error.
Dec 28, 2020

My Sansa MP3 player has stopped working or charging

Sansa Clip Won't Charge - iFixit

iFixit https://www.ifixit.com > Answers > View > Sansa+Clip...

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connect to computer and press repair

Hi

Try and reset the player by inserting a pointed object inside the small hole, press and hold for 5-10 seconds to let the player reset. If this doesn't work then connect the player with the computer and let it charge for a while. Now go to control panel-> administrative tools-> computer management/system management-> storage, check if you are able to see the mp3 player here. If it is visible then try a reset and try again. If not then reset the player while it is connected with the system. This will resolve your issue. Please post back if you need more information.
Hope this helps...

Daniel

Hi.

You have two Solutions.

Solution 1:

Resetting the player:
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.

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Solution 2:
Updating the Sansa Clip Firmawre:

1. If it's not installed yet, download and install the Sansa Firmware Updater.
2. Connect your Sansa Clip to the computer.

3.1. Assuming there's a new firmware available, the following message will appear on your lower right task bar. Click on the balloon message:

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*************************************
3.2. 3b. OPTIONAL: You can also manually run the SansaUpdater from your programs files. Most likely it will be under All Programs > SanDisk > Sansa Updater > Sansa Updater.

4. Select the Firmware check box.
********************************************************************************************

********************************************************************************************

5. Click Download Now. Firmware downloads and updating starts.

********************************************************************************************

********************************************************************************************

6. Click Finish after the firmware has been downloaded.

********************************************************************************************

********************************************************************************************
7. Disconnect your Sansa Clip from the computer.
8. A "Firmware upgrade in progress" message will appear on the Sansa Clip's display screen. The device will turn itself off after the firmware is updated.

Additional Help:
Sansa Clip Manual Guide.


If you need any Further Help Just don't Hesitate Asking me.
Thank You For Using Fixya.
Good Luck.

This has happened to me a dozen times since I've owned mine. It's a piece of junk. But to fix it, you'll have to reformat it from 'recovery mode'. Here's a repost of a solution that worked for me:

1. Open My Computer.
2. Switch Sansa to Hold (top switch toward headphone jack).
3. Hold record button and connect to computer thru USB cable.
4. The player should say Recovery Mode and USB connected.
5. In My Computer you should see 16MB FORMAT J: (or another drive letter)
6. Double click the drive
7. Drop down the file menu and create a new folder
8. Name that folder: sansa.fmt
9. Disconnect the USB (either end) and Sansa will format and reset system.

a friend told me that if the device shows as"connected" when hooked up (it does) AND the battery charges correctly (it does), then (a)the USB connection had enough juice; and (b) the PC recognizes it - i just had to FIND it. device manager/ MyComputer: nada; same for ANY file/ folder with "sansa" or "sandisk." working thru WMP (Windows Media Player), however, I discovered that drive E - for a portable hard drive, NOT currently connected via USB - was STILL showing up in the "Copy to CD or device" field. sure enough, it was the SanDisk clip player (even though it was NOT under the "Recognized Portable Devices" subsection). without using the installation disk at all, it downloaded tunes just fine. *note: the installation disk seemed to be an .exe file ONLY for the Rhapsody music service. as noted above, it was unnecessary. also - my USB ports are 1.1 and not 2.0, and package stated USB 2.0 was a "minimum requirement" - not true*

the problem is when the computer freezes it sometimes can wipe the hard drive and can damage the mp3 player for good thus freezing it from turning it on and clearing the memory and thats it

did you try holding the power button on for ten seconds (the reset) after trying to charge it again? does it even power up when you plug it into the usb. if it powers on when connected to the usb and then shuts off immediately when you take it off the usb (rather than "refreshing database") then your battery is either 1)disconnected inside 2)dead or there may be issues with power management. Same thing happened to me (disconnected) but I soldered the loose connection and it only worked for two days, even checking the connections again. Now I don't know what's going on. It's more likely the battery has reached the end of its life.

Not compatible - sorry.

Get a USB wall charger - one end plugs into the wall, and it contains a USB port. Readily available from Walmart, Target, etc. I would recommend the Sansa specific one, available at become.com:
USB Ac Charger Sandisk MP3 The Macally USB AC charger is a USB power adapter you can use to charge your Sansa MP3 Player at home, on the road, or whenever your Sansa is not ... Read More

$18.99 - $19.99 at 3 stores