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Pohot paper jamming in Brother DCP-115C printer

I bought my printer 6 months ago and have had no dramas until I started printing photos. I have 230gsm glossy paper (this printer is supposed to take up to 240gsm). It printed a couple of sheets yesterday but today it just keeps jamming. It doesn't seem to want to feed the paper around the loop in the back of the printer. I hve tried single sheets and putting in multiples. It is fine with normal paper - it's just the photo paper that is a problem.

Posted by Sandra Dutton on

  • 1 more comment 
  • irated novic Jun 11, 2008

    i,ve tried all different photo paper but the problem is still the same.After numerous efforts I decided to take my photos to the shop.

  • Anonymous Mar 26, 2014

    pulls multiple sheets

  • Anonymous Mar 29, 2014

    yesterday my printer said unable to util today it says paper jam


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This is a common error of this printertype. Please use only paper of max. 220g. There is no problem reported with that.

Posted on Sep 09, 2007

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Not printing glossy A4 paper / paper jam / no paper feed

dont use thick photo paper like 230 gsm up, instead use 180 gsm papers. but if you dont want to waste the purchased thick photo papers, you can open the back and manually insert the paper once the printing process started. i tried this as a trial & error basis until i had perfected it.... hope it works with yours.

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turn the rpitner of then check there is not any paper jam.
also refix crtridge after clean it.

How to print picture using 10x15cm photo paper? usually the pictures printed only half

1) when you begin to print have you set the paper size to the size you require ?
2) If not when you press print a grey box appears to comfirm printing yes!
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4) open tab basic
5) Alter paper size to correct size
6) Also check your paper setting on the programme you are using to print from,
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Hi there

My DPC-115 Show aways Paper jam.

Brother dcp115 printing error

Do not use single paper in paper tray use multi papers and also clean paper feeder

Paper jam

see here how to open your dcp (same procedure as the mfc215):

The flashing of lights means that you are in the maintenance mode.

Paper jam

try another photopaper of less weight. It could be that the rubber of the paperfeeder is stained with paper dust.

What you also can try is:
take paper tray out.
use a sponge with a rough side (to clean very dirty pans) to scratch 
along the grey rubber and to give the rubber more grip.

Paper jam

could your problem be room humidity? in fast, the paper doesn't have time to get saturated with moisture. see if the rollers that feed the paper are making contact with the sheet. perhaps the bottom idler roller isn't coming up far enough.
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