Question about Kenmore 71812 / 71814 / 71819 Bottom Freezer Refrigerator
Our fridge stopped working. It is a side by side with a bottom freezer drawer. the fridge is at 58 deg and rising. The freezer is still at zero deg. I took the back cover off and I noticed the fan is not running at all. I unplugged the fridge then plugged it back in and all I could hear was the damper thing inside the refer at the top back. The compresser felt slightly warm, not overheating. All I could see was a capacitor on the Compressor and the fan itself. There was no dust collected anywhere. Should that fan be running all the time...could that be the problem? Could the capacitor be bad? They want $200 to come look and it isnt till 2 weeks out. GREAT customer service! thanks in advance.
If the fan above the evaporator coils in back of the cover isn't running then no cold air will be blown up to the fridge area. That's a common failure item and very easy to replace yourself. And by the way... $200 bucks and 2 weeks out is about normal these days believe it or not. It's what we would charge ya! :) At least you did the troubleshooting and saved yourself a couple hundred bucks.
Posted on Jan 15, 2007
Tock. My bottom drawer-freezer model is the 18cu.ft. model but has had the same problem twice. The first time the technician simply removed the two-piece plastic covering, making the inside floor of the refrigerator section. This exposes the styrofoam insulation over the freezer coils, which he then also removed. The problem was that ther was an ice build-up at the 'defrost water'drain and this eventually grabs the blade of the air circulating fan. The ice is removed and all is well again, BUT, it happened again and I did the fix myself. My belief is that there is a design fault with the slope of the water drainage after defrost.
Posted on Apr 01, 2007
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Posted on Jan 02, 2017
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