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I have an element flat screen ELDHW421 I have the caption in the menu screen turned off, but the closed caption will not go off.

47" Element flat panel LCD tv mod# ELDHW421 This tv is hooked up to cable tv box have never had any problems, but recently i have closed captioning appearing on the tv not sure if someone was messing with the remote, but i have tried everything to turn off the captioning and I cant?? currently on the tv menu the captioning is off but is still on the set???

Posted by Anonymous on

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Anonymous

  • 137 Answers

SOURCE: closed caption and black square

your TV do not disable close caption in composite mode. It may in component mode. Please make sure that the close caption in your TV menu is not set to "text"
Please be advice that CC :Text is the ONLY one that can give you a black box.

Best regards
Circuitcity

Posted on Dec 09, 2007

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Anonymous

  • 1 Answer

SOURCE: Sony 46" XBR2 Cannot turn off closed caption

With TV on, turn off DVR and hit menu on DVR remote - you can disable CC from there.  Worked for us - got the idea from another fixya post. 

Posted on Aug 28, 2008

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Anonymous

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SOURCE: closed caption problem

I had the same issue... here's what I did.  If power off your cable box, then press the menu button, there's a selection to enable or disable Closed Captioning.  This works for both HD series Motorola boxes Comcast offers, at least in the Minneapolis/St. Paul area.  Hope this helps!
Evan

Posted on Sep 28, 2008

Anonymous

  • 1 Answer

SOURCE: toshiba 62hx94 cant shut off closed caption have comcast cable

The problem was with the Motorfolla Comcast cable box not my T.V. . I turned off my Comcast cable box, pressed menu on the remote to the cable box. This made a 16:9 ratio appear on the cable box's LED read out, and a bluish screen appear on my television. One of the options on my television was to turn on and off closed captioning. Therfore, I turned off closed captioning and the problem was solved.

Posted on Jan 30, 2009

Anonymous

  • 1 Answer

SOURCE: Close captioning on HDMI

The TV will not display closed caption with HDMI input. It must either over-the-air (antenna) or composite input for the TV to manage CC.

To get CC with HDMI from your Comcast DVR, you need to configure the cable box. Instructions can be found here:
http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Setup

If you want CC all of the time, this works well. But since you must power-off the cable box to change the setting, switching CC on and off is a real pain.

Your set-up is similar to mine (Sharp Aquos 46" and Comcast DVR). I have the composite output from the cable box going to a DVD-recorder and on to the TV. Whenever I need CC (usually to catch some mumbled dialog), I just rewind the DVR, and switch the TV input to the composite input. Then I switch back to HDMI to continue watching in HD.

Posted on Mar 17, 2009

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if you are using cable box or satelite box, you will need to turn on closed caption on that unit first.

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I had the same problem. Okay, First get the TV remote. not a cable box remote. Next, switch the input to an Analog input. (TV or input one if you have the RC red, white and yellow hook up. or, just hook up the coax cable straight to the TV..
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I cant get cc on my tv after i hook it up to cable box .but if i turn off hdmi and go back to tv on menu i get cc.


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Captions won't turn off even tho I've set it in the OFF position, unplugged it, plugged it back in, nothing works. I'm still getting closed captioning and sound. I only want sound.


Is it hooked up to a Motorola cable box? If so go to the menu button on the box and navigate menu to the Closed Caption menu. The box can override the TV settings.

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It has got to be the box. I would try to contact Scientific Atlanta if any way possible. The TV doesn't choose what inputs it shows CC.In other words, it would show it on all Inputs if it was the TV. Good luck and Thanks

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I can't get the tv to do closed captioning


Closed captioning on the TV will not work if you are connected to a cable box or satellite receiver. You will have to turn on closed captioning on the cable box instead - just go through the menu settings being sure the remote is set to cable and you should find it.

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4 Answers

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I had the same issue... here's what I did.  If power off your cable box, then press the menu button, there's a selection to enable or disable Closed Captioning.  This works for both HD series Motorola boxes Comcast offers, at least in the Minneapolis/St. Paul area.  Hope this helps!
Evan

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1 Answer

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There are external close caption boxes that you can add to your system. But be aware: many cable boxes do not process the close captioning information "through", forcing you to use the close captioning on the cable box.

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2 Answers

Closed caption and black square


your TV do not disable close caption in composite mode. It may in component mode. Please make sure that the close caption in your TV menu is not set to "text"
Please be advice that CC :Text is the ONLY one that can give you a black box.

Best regards
Circuitcity

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