Question about Canon Elura 60 Mini DV Digital Camcorder

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Elura 60 I have been having an intermitent problem with my camera rejecting tapes. After using a tape for a while the camera screen will read "remove the cassette" and automatically eject the tape. Regardless of what I do, it will not accept a tape. Then later (much later) it will accept the tape again and work fine for a while. I cleaned the heads with a dry cleaning tape and thougth the problem was solved, but it has recurred.

Posted by Joe Sims on

  • cvalsan May 08, 2008

    I had the exact same problems described here:
    1. The camera zooms in all by itself
    2. It won't accept the tape, giving me the message "remove tape." I only use NEW TAPES, and in the last couple of years I only recorded about six of them, so I have used it rather lightly...I won't buy a Canon again, but meanwhile, how do I fix this so I can retrieve my home videos?

    Calin

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I had this problem this weekend with an Elura 65, where the camera would not accept a tape. If you inserted a tape, it would beep a few times, the LCD screen would flash "REMOVE CASSETTE TAPE" and then it would spit the tape out. I had the camcorder stored in a ziplock bag in a cool / dry cabinet in our spare bedroom. None of the previous solutions worked for me (clean the heads, take out the batteries, remove power for 20 minutes, remove the memory card, etc).

What worked for me:
I left the main battery in, installed the small memory battery, installed the SD memory card and plugged in the power cord. I left the camera out (close to my computer), which is upstairs in my house- in a 70-75 degree Farenheight environment - for 24hrs. After 24hrs of sitting out and being plugged in to power, I suspect everything came to an ambient temperature and the camera worked fine. (you might try up to 48hrs of being warm)

I suspect that most people's cameras are having this trouble when the internal parts of the camera are not all warmed up so the camera will reject a tape because something is functioning properly when cold.

If you look at the timing of these postings, you will see that most people are posting issues in the cold winter months. I won't buy another Canon Camcorder, but am appeased at it coming back to life long enough for me to download my information to my computer.

If you call the service support for Canon (which I did), they will ask you for your serial number, model, date of purchase, name, email address & mailing address. They will ask you to mial your camera along with the printed information above and detail your problem. It will take 7-10 business days for someone to contact you via email or phone.

Good luck with your camcorders!
cjammin - Cedar Park, Tx

Posted on Jan 08, 2008

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I can't get the camera to accept the cassette, old or new, clean or dirty. They ought to give these cameras away in Cracker Jack boxes

Posted on Nov 12, 2007

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Hi, When you say you're "using a tape for a while", can you define "while"? The thing about these little cameras is that they don't like to re-use DV tapes. If you are recording over tapes that have previously been recorded on, then your camera could be fussy about that. You can clean the heads, but if the tape is dirty, then it will transfer that dirt back to the heads and youp;ll end up in the same position. The problem is, that the heads will wear out if you clean them to often. In the long run, it's best to use new, clean tapes. And when you are using the tape cleaner, make sure you are following the directions very carefully. NewMediaMan

Posted on Jul 09, 2007

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I had this problem this weekend with an Elura 65, where the camera would not accept a tape. If you inserted a tape, it would beep a few times, the LCD screen would flash "REMOVE CASSETTE TAPE" and then it would spit the tape out. I had the camcorder stored in a ziplock bag in a cool / dry cabinet in our spare bedroom. None of the previous solutions worked for me (clean the heads, take out the batteries, remove power for 20 minutes, remove the memory card, etc).

What worked for me:
I left the main battery in, installed the small memory battery, installed the SD memory card and plugged in the power cord. I left the camera out (close to my computer), which is upstairs in my house- in a 70-75 degree Farenheight environment - for 24hrs. After 24hrs of sitting out and being plugged in to power, I suspect everything came to an ambient temperature and the camera worked fine. (you might try up to 48hrs of being warm)

I suspect that most people's cameras are having this trouble when the internal parts of the camera are not all warmed up so the camera will reject a tape because something is NOT functioning properly when cold.

If you look at the timing of these postings, you will see that most people are posting issues in the cold winter months. I won't buy another Canon Camcorder, but am appeased at it coming back to life long enough for me to download my information to my computer.

If you call the service support for Canon (which I did), they will ask you for your serial number, model, date of purchase, name, email address & mailing address. They will ask you to mial your camera along with the printed information above and detail your problem. It will take 7-10 business days for someone to contact you via email or phone.

Good luck with your camcorders!
cjammin - Cedar Park, Tx
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Canona Elura 60 problem...

What a hunk of junk. Not a month after the warranty period expired, my Elura 60 would zoom out without warning and refused to stay zoomed in. I paid Canon to fix that problem.

Now, I'm on vacation (in the Carribean for more than 24 hours) and the unit wouldn't accept a tape. Every time I tried to load a tape, it would beep five times and then kick the tape out. So I tried taking all of the batteries and media out. That didn't work.

Next, I tried the drop method. I figured the unit is broken and I'm not going to pay again to get it fixed, so dropping it couldn't break it anymore than it already is. I let the unit fall onto the throw rug in the bathroom. In then tried to install a tape. Waddyaknow! It worked.

I can only reiterate again two things: dropping the camera from about 6" onto a carpeted surface over a tile floor seemed to clear up my "remove the cassette" problem, and the Elura 60 is a temperamental hunk of junk (although the recordings and playback are pretty good, when you can actually get a tape into the unit).
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