Westinghouse WRS3R3EW 33" 22.6 Cu. Ft. Side-by-Side Refrigerator w/ Plastic Freezer Basket, 4-Button... Logo

Question about Westinghouse WRS3R3EW 33" 22.6 Cu. Ft. Side-by-Side Refrigerator w/ Plastic Freezer Basket, 4-Button...

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Water and Ice does not work. Ice dispenser does not even turn.

Is there some sort of motor that lets the Ice dispenser and water work? Neither one works now. They both just stopped working. I don't think it's a frozen water tube because the Ice Dispenser does not turn and dispense the ice.

Posted by John Gue on

  • Anonymous Jul 15, 2008

    I am having the same problem. The little lights come on and my ice is still being made but will not dispense and neither will the water. It doesn't even make a noise. Every once in a while it will work so it seems like some kind of short in something???


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There is a motor that turns the auger for ice at the door but it has nothing to do with the water at the door. If you are sure the water line at the door isn't frozen then I'd suspect the control board isn't working (no power to the motor or the water solenoid valve). These diagrams may help you see what's inside so you can look deeper into the issue. If you can, try turning the ice auger by hand (dump all the ice out first). Also check that melted ice didn't re-freeze and bind up the auger, etc. If you can leave the fridge off a day with the freezer door open that would melt any frozen water line, just to be sure that's not the problem. http://www.partselect.com/Schematics/Frigidaire/6VV40M4Y.gif http://www.partselect.com/Schematics/Frigidaire/P3WRBSB1.gif

Posted on Jan 14, 2007

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Water dispenser works ice maker works but no ice through dispenser

If your refrigerator's ice maker is working, but no ice is dispensing through the dispenser, there are a few possible causes and troubleshooting steps you can try:
  1. Check the ice chute: Make sure the ice chute is clear of any ice obstructions. Sometimes, ice can get stuck in the chute, blocking the flow of ice to the dispenser. Use a plastic utensil or a straw to clear any ice buildup or debris in the chute.
  2. Inspect the dispenser mechanism: Open the dispenser area and check if any part of the mechanism is obstructed or damaged. Look for any ice blockages or misaligned parts that may be preventing ice from being dispensed properly. Clean or repair any issues you identify.
  3. Verify the dispenser solenoid: The ice dispenser is usually operated by a solenoid that controls the release of ice from the ice maker. Ensure the solenoid is functioning correctly by listening for a clicking sound when you press the ice dispenser paddle. If you don't hear a click, the solenoid may be faulty and require replacement.
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  5. Inspect the ice bucket: Ensure that the ice bucket is properly installed and seated in the correct position. Sometimes, if the bucket is not aligned correctly, it can prevent ice from flowing through the dispenser. Remove the ice bucket and reposition it securely.
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