Freezer works but refirgerator is not cold

in the fridge side there's an air baffle that allows the cold air to flow from the freezer to the fridge side as long as when you open the freezer door you hear the fan blowing,all that happens is the freezer gets cold,the evap fan blows cold air from the freezer to the fridge section,when it gets warm in the fridge section the thermostat calls for cold air,the air baffle opens until it's cold enough in the fridge section and then it closes,yours isn't opening to let the air come through,it's part number 2221296 and it's around 110.00 dollarshttp://www.searspartsdirect.com/partsdir...
go here and you can see it.
also go here and you can look up your machinehttp://www.searspartsdirect.com/partsdir...
if you open the fridge door,look up on the right side wall near the cieling you'll see a tag with the full model number.like i say if the fan is blowing and no air going to fridge side the baffle is stuck and needs to be replaced.hope this helps and good luck. in the fridge side there's an air baffle that allows the cold air to flow from the freezer to the fridge side as long as when you open the freezer door you hear the fan blowing,all that happens is the freezer gets cold,the evap fan blows cold air from the freezer to the fridge section,when it gets warm in the fridge section the thermostat calls for cold air,the air baffle opens until it's cold enough in the fridge section and then it closes,yours isn't opening to let the air come through,it's part number 2221296 and it's around 110.00 dollars.http://www.searspartsdirect.com/partsdirect/part-number/Kitchenaid-Parts/Refrigerator-Parts/2221296/0046/106/Model-KSSO36QTX00/0593/0165000?keySuffixId=NA&pathTaken=partSearch&pathRender=modelComponent&documentCompId=W0711044&diagramPageId=00004&productTypeId=x&searchModelNumber=KSSO36QTX00&subCompDesc=Refrigerator%20liner%20parts&brandDesc=KITCHENAID&modelDesc=BUILT-IN-REFRIGERATOR&blt=11&shdMod= go here and you can see it. also go here and you can look up your machine http://www.searspartsdirect.com/partsdirect/part-model/Kitchenaid-Parts/Refrigerator-Parts/Model-KSSO36QTX00/0593/0165000/W0711044/00004?blt=06&prst=&shdMod= if you open the fridge door,look up on the right side wall near the cieling you'll see a tag with the full model number.like i say if the fan is blowing and no air going to fridge side the baffle is stuck and needs to be replaced.hope this helps and good luck.

http://www.searspartsdirect.com/partsdir...
to see the picture you have to copy that whole thing and paste it to see the picture,if you click on the searsparts direct look at part number 17,this is the part you need,also if you put in your model number and then on the right side click on type of search and then model you can look up all parts on your fridge. http://www.searspartsdirect.com/partsdirect/part-number/Kitchenaid-Parts/Refrigerator-Parts/2221296/0046/106/Model-KSSO36QTX00/0593/0165000?keySuffixId=NA&pathTaken=partSearch&pathRender=modelComponent&documentCompId=W0711044&diagramPageId=00004&productTypeId=x&searchModelNumber=KSSO36QTX00&subCompDesc=Refrigerator%20liner%20parts&brandDesc=KITCHENAID&modelDesc=BUILT-IN-REFRIGERATOR&blt=11&shdMod= to see the picture you have to copy that whole thing and paste it to see the picture,if you click on the searsparts direct look at part number 17,this is the part you need,also if you put in your model number and then on the right side click on type of search and then model you can look up all parts on your fridge.

glad to help,if you looked at the sears site you'll see that you don't have to copy and paste that whole email address to look at the part picture,when i copied it and pasted it it showed up so you all you have to do is click on the blue link,don't know why it didin't do that in the first place but hope the pictures help. glad to help,if you looked at the sears site you'll see that you don't have to copy and paste that whole email address to look at the part picture,when i copied it and pasted it it showed up so you all you have to do is click on the blue link,don't know why it didin't do that in the first place but hope the pictures help.

one more thing,did you move any of the shelves in the fridge section or is the fridge jammed with food?there are vents in the fridge section that if they're blocked the air can't get back into the freezer and stop air flow,i had a bag of fruit in my fridge and it blocked the air vent and my fridge was warm,i moved the bag and it was fine in a few hours,if this is fine the air baffle is the problem,just want you to check everything before you buy the part,also did you check the back inside wall of the freezer to make sure you don't have ice or like snow on it,from the bottom up in the freezer,remove the second bin or shelf and touch the back inside wall of the freezer with your hand and make sure no frost on it,if all checks good buy the part and install it, one more thing,did you move any of the shelves in the fridge section or is the fridge jammed with food?there are vents in the fridge section that if they're blocked the air can't get back into the freezer and stop air flow,i had a bag of fruit in my fridge and it blocked the air vent and my fridge was warm,i moved the bag and it was fine in a few hours,if this is fine the air baffle is the problem,just want you to check everything before you buy the part,also did you check the back inside wall of the freezer to make sure you don't have ice or like snow on it,from the bottom up in the freezer,remove the second bin or shelf and touch the back inside wall of the freezer with your hand and make sure no frost on it,if all checks good buy the part and install it,

that's great,this happened to me too,glad you checked everything again and found that all it was was a blocked air vent,if you need any help in the future let me know and will be happy to help you out. that's great,this happened to me too,glad you checked everything again and found that all it was was a blocked air vent,if you need any help in the future let me know and will be happy to help you out.

when you open the freezer door do you hear the fan blowing?if so and there's ice buildup on the back inside wall of the freezer then you have a defrost problem,most likely a bad defrost thermostat part number 2321799 and it's around 25 dollars.also remove the bottom front kick panel and you should find a tech sheet down there,this will tell you how to put your machine into defrost or get a meter and read out the t-stat and the heater to see what part is bad but 9 out of 10 times it will be the t-stat,you can buy a new t-stat,then unplug the fridge,remove the back inside wall of the freezer,cut the two wires going to the t-stat and with a meter check the t-stat,you have to do this while it's cold,set you meter say on 20k,you'll see a 1 on the meter,touch the leads together and you should get a reading other than 1,then touch the leads to the t-stat wires and if it stays on the 1 it's bad,if you get a reading then it's good and then you'll have to check the heater,do it the same way,find out what wires go to the heater,unplug them and check the heater for continuity the same way you did the t-stat,if that's good then you have a bad board and then you have to melt out all the ice on the coil after you find out what part is bad,you can use a hair dryer to do this.the reason why i told you to cut the wires on the t-stat is when you have a defrost problem it's a good idea to change out the t-stat anyway,another thing you can do is if the tech sheet tells you how to put it into defrost you can cut the t-stat wires,put them together to bypass the t-stat,put it into defrost and if the heater comes on you know the t-stat is bad ir check it with a meter whatever way is easier for you. when you open the freezer door do you hear the fan blowing?if so and there's ice buildup on the back inside wall of the freezer then you have a defrost problem,most likely a bad defrost thermostat part number 2321799 and it's around 25 dollars.also remove the bottom front kick panel and you should find a tech sheet down there,this will tell you how to put your machine into defrost or get a meter and read out the t-stat and the heater to see what part is bad but 9 out of 10 times it will be the t-stat,you can buy a new t-stat,then unplug the fridge,remove the back inside wall of the freezer,cut the two wires going to the t-stat and with a meter check the t-stat,you have to do this while it's cold,set you meter say on 20k,you'll see a 1 on the meter,touch the leads together and you should get a reading other than 1,then touch the leads to the t-stat wires and if it stays on the 1 it's bad,if you get a reading then it's good and then you'll have to check the heater,do it the same way,find out what wires go to the heater,unplug them and check the heater for continuity the same way you did the t-stat,if that's good then you have a bad board and then you have to melt out all the ice on the coil after you find out what part is bad,you can use a hair dryer to do this.the reason why i told you to cut the wires on the t-stat is when you have a defrost problem it's a good idea to change out the t-stat anyway,another thing you can do is if the tech sheet tells you how to put it into defrost you can cut the t-stat wires,put them together to bypass the t-stat,put it into defrost and if the heater comes on you know the t-stat is bad ir check it with a meter whatever way is easier for you.

that's great that you found the problem,when you go to get the new t-stat get the model number off of the fridge,look in the fridge section on the right side up near the cieling,give your parts store the full model number because the machines that showed up didn't have a timer they all had boards in them and this way you'll get the correct part.good job and glad i could help.if you need any help in the future let me know that's great that you found the problem,when you go to get the new t-stat get the model number off of the fridge,look in the fridge section on the right side up near the cieling,give your parts store the full model number because the machines that showed up didn't have a timer they all had boards in them and this way you'll get the correct part.good job and glad i could help.if you need any help in the future let me know