Question about Toshiba SD-3980 DVD Player

2 Answers

Toshiba SD-3980 My DVD player started to to the same thing as the others listed here. Insert disc, player trys to load. Player says disc is "bad". If I do get a movie to play, it will freeze at some point and remote control commands do not respond. Have to eject disc from the button on the player.

Posted by Dorothy Glen on

  • bobogo Feb 24, 2008

    I have the same problem with every disc including new and the player has been used less the n 10 times.



    Toshiba DVD player SD 3980 bad disk message

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2 Answers

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Bill Heronemus

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  • 308 Answers

If the disk is not dirty, smudged up or scratched -- it is likely the laser pickup getting weak or the spindle motor not keeping at the right speed. If you have to clean the disc, wipe from the center out with a clean soft cloth.

Posted on Jan 14, 2007

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1helpful
1answer

I have a Toshiba SD-3980 DVD player, how can i get a disc that is in the player (which no longer works)out?

If you don't care about the unit take out all the screws on the case until you can remove the whole top, you should be able to access the disk once you remove the case.
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I own a Toshiba SD-3980SU2 DVD Video Player. I keep getting an Incorrect Disc comment, and bad comment. I an using DVD-RW discs. I have tried disconnecting and reconnecting the player.

You are probably using incorrect disc formats in this DVD player; try DVD+RW if you must use re-writables, or DVD-R (finalised in a recorder or burned on a PC). I doubt this model supports DVD-RW, so the problem wouldn't be with the player; it would be the formats of the discs you use.

Don't use DVD-RW discs in this player if it does not support that format.
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1answer

After I insert the disc, the digital readout say bAd and the screen states Incorrect Disc.

Hi,
There is an recall from Toshiba for "bad" problem in Toshiba SD-3980 dvd player.

"Toshiba is committed to customer service and to continuously improving the quality of its products. It has come to our attention that certain DVD players bearing the model numbers SD-3980 and SD-K750 may at some point in their life stop playing discs due to a component part failure. In such case, the error message "bad" will be shown on the unit's display. Affected units will have "SU2" at the end of the model name (e.g., SD-3980-SU2), which can be found on the back of the unit. If you own either of these models and experience the issue described above, please contact Toshiba Customer Solutions at 1-800-631-3811 for information on how to obtain a replacement unit."

Click Toshiba Support link for original message, please contact Toshiba and above number for replacement unit.
Hope these info will help you.
Thanks.
3helpful
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When I load a dvd it says bAd

http://www.tacp.toshiba.com/tacpassets-images/notices/sd-3980_sd-k750.asp
1helpful
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When I put the disc in it starts to load and tehn a messagE " NO VALID DISC"

Maybe the file format is not supported or the disc might be in bad condition. Try using lens cleaning disc.
0helpful
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Toshiba DVD player SD3980 Keep getting an incorrect disc or bad message. Have turned it off & tried other discs.

check spindle motor,flexible wire, if this two is ok then your laser is at fault, note; be aware on installing flexible wire if its incorrect it may impair the operation of sled motor , clean clogs and dirts on sled gears
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Toshiba SD-K770 DVD player flashes error and BAD DISC

hi... the problem might be in ur dvd... If ur dvd is perfect and u found that ur player has some problem means the best solution is that to clean up ur dvd player lense which plays a vital role in reading ur dvd when u insert into it...For cleaning up ur lense all u need is a lense cleaner dvd available in electronic shops.. u can purchase it and play that dvd as normal one.. ur problem will get solved..

thank u rate me!!!
6helpful
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Toshiba DVD SD-3980SU2 or SC2 player loads every disc as "bad disc"

Toshiba says:
Information for Owners of Toshiba SD-3980 and SD-K750 DVD Players spacer.gif To ensure the satisfaction of our customers and to maintain the integrity and quality of our products, Toshiba America Consumer Products, L.L.C. is issuing an important product update. This is not a safety issue.
Toshiba is committed to customer service and to continuously improving the quality of its products. It has come to our attention that certain DVD players bearing the model numbers SD-3980 and SD-K750 may at some point in their life stop playing discs due to a component part failure. In such case, the error message "bad" will be shown on the unit's display. Affected units will have "SU2" at the end of the model name (e.g., SD-3980-SU2), which can be found on the back of the unit.
If you own either of these models and experience the issue described above, please contact Toshiba Customer Solutions at 1-800-631-3811 for information on how to obtain a replacement unit.
0helpful
2answers

Disc Error

Simple issue, the lead laser cannot read any data, for better result please try to check with the DVD shop.


Hope you like my solution please rate me solved.

Best regards,


Philip
0helpful
9answers

DVD PLAYER

Hi Koji, My Toshiba DVD player does the same. It stops playing the disc, and the icon for incorrect disc displays. Often I cannot even start a movie. I keep getting BAD on the readout display also. I try hitting the player, or the stand in which the player is sitting, and sometimes it goes away and the movie plays. I will never buy Toshiba again.
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