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Question about Dell Latitude D620 Notebook

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Screen resolution resets to 800x600 after every reboot when d/port is connected.

I own a dual core Dell Latitude D620 - Windows XP pro - with a NVIDIA Quadro NVS video chip connected to a d/port replicator and a 1280/1024 LCD monitor. Whenever i boot or reboot the machine, the resolution changes back to default 800/600. If I change it back to 1280/1024 it works just fine, but then changes back to 800/600 as soon as i reboot windows. The internal display works fine on 1440/900. The issue only affects the d/port monitor. Any hint?

Posted by Random on

  • 2 more comments 
  • Random Jan 14, 2007

    What do you mean by "set the monitors resolution to match the pc"?
    The laptop display is a 14.1" wide 1440x900 while the d/port display is a 18" 1280x1024.

  • oldfart4562 Sep 09, 2008

    took notebook home to work, disconnected from port replicator. When I returned to work and reconnected to port replicator my resolution changed to 800 x 600 and all icons, windows, etc were huge. Why?? If I undock from port replicator and reboot everything goes back to normal.

  • Anonymous Sep 25, 2008

    I have the same problem. Is there a way to limit the alternative resolutions to just the "right one"?

  • Anonymous Mar 18, 2014

    connection issues



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You may have to set the monitors resolution to match the pc as they may be different.

Posted on Jan 14, 2007

  • Anonymous Jan 14, 2007

    My notebook does the same, it is not able to set the monitors at the same resolution as your screen, check the resolution options in your graphic options fom your taskbar graphic manager, it should show all allowed settings for external monitors.



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Laptop stuck at 800x600

Odd problem. To solve, best bet is too reboot computer, press F2 to enter system settings. Go to visual performance and set a terminal networked computer default. May reset all other setting as well though.

Resolution resets after reboot

The RAM module/s may be faulty or needs reseating because the video card grabs some of the system RAM. If you got two RAM modules then swap them around in the DIMM slots.

Try deleting/disable the video driver or change it to standard VGA.
If you can uninstall the video driver then OK.
Reboot the laptop and reinstall the video driver and it usually requires a reboot for the driver to take effect.

Also try connecting an external monitor to the laptop's external video port, power up the monitor first then the laptop. The video should automatically divert to the external monitor. Then try and change the screen resolution. If this doesn't work then there is a possibility the Video card might be faulty.

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