Hitachi 50V500 50 in. HD-Ready LCD Television Logo
Rob Self Posted on Jan 13, 2007

Pink cloud covering most of the screen

I have a hitachi 50V500, that has started projecting a pink cloud over most of the screen. Could it be the bulb, or is it the light engine. Possibly something else?

  • Anonymous Mar 15, 2009

    Identical to original posting. This occurred some time after a bulb change, and is worst with a blue screen (before the signal becomes active), so I'm pretty sure it's not the bulb. The TV is 5-6 years old.

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2 Answers

A

Anonymous

Lets bombard Hitachi with the pink cloud issue and get them to replace the TV or Fix it. I've got the same issue and the repair technician told me to fight for it. He wouldn't even come out to look, he knew right away what the problem was. The Red and Green engines were shot and said to scrap the TV. I told him that I just bought the unit in 2004 for 5000.00 and he said I'll have to fight for it.

A

Anonymous

If the pink spot appears as mostly a circle in the middle if the screen then a light engine is needed. If it is an even coverage than possibly just a memory initilization needed by a technician.

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Once they confirm the problem with the dealer you used directly, they will send out a brand new light engine and Hitachi will cover the cost.

Here's the kicker. If your TV is not still under warranty, ours was not, Hitachi will cover the part (cost around $1500) but you will have to pay for the install. Our install cost $400 but worth it to us on a $3600 TV that has been great up until the light engine issue. If you're still under warranty, Hitachi will cover the part and the install. DO NOT let any store or dealer tell you that you will have to pay for this part. Hitachi is replacing it with brand new light engines for free...you just pay the install.

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There is a service bulletin for this problem - you need to reintialize the memory settings in the service menu - I have a pdf file showing how to do this.
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Um I JUST BOUGHT a 50v500 tv

Contact a parts dist. They may be able to provide you with information regarding this part
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