Question about Broderbund The Print Shop 21 Deluxe Full Version for PC

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Print shop 21 error opening hklm with all access

Print Shop 21 stopped working. I uninstalled and tried to reinstall, each tme I receive "error opening hklm with all access - setting up registry!" What does this mean and how can I correct so reinstallation occurs?

Posted by Anonymous on

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Anonymous

  • 113 Answers

SOURCE: I am continually receiving an error message when I

have there been any operating system changes ? like moving from xp to vista ? this would be a simple upgrade if that was the case , has your product id expired ? i'd go to the manufacturers site if none of the above has changed and see if they still support the software ?

Posted on Jul 13, 2009

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Anonymous

  • 1 Answer

SOURCE: Can install Print Shop 21, but when the splash

Solution
You must reinstall Microsoft .net framework.

You can do this by:
Go to the control panel
Go to add remove program select Microsoft .netframework 1.1 and remove
Also if you have the Microsoft .netframework 1.1 Hotfix select that and click remove as well.

Once both those are removed we can reinstall Microsoft .netframework from the Print Shop Install disc

You can do this by:
Insert the Print Shop Install disc
Double Click on My computer
Right Click on the Drive that contains the Print Shop Disc
Left click the open option.
Double click on the folder called Setup
Double click on the file that’s called 1033DotNetfx
This will reinstall the net framework on your computer and it should fix the issue you are having.

Posted on Jan 26, 2010

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RescueTechLA

RescueTechLA

  • 2653 Answers

SOURCE: Will a previous file open

Yes, especially yes if it's Windows 7. Works well with older programs and 32 bit programs. Hope this info helps ;)

Posted on Dec 31, 2010

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Windows 7 PC, can't save my CK pages in .pdf


Reinstall Creating Keepsakes as an Administrator, as it reinstalls it will process your registry changes and should operate correctly

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J6480 fatal error 2753 MSI.dot4wrp during full driver install. I tried uninstalling al related hp drivers, all the HP advice. Disabled firewall, services etc. Do you have a solution that works?


you can try with installing the windows installer 4.5 and then try.. otherwise reinstalling windows might work because the error you are getting is related to installer.. and its a service of windows itself which is responsible for all the software installation..

Oct 29, 2009 | HP DeskJet 648c InkJet Printer

1 Answer

Printer aio 926 communication error


hi aweintra,

you can do the following steps:

1.Check if the firewall is blocking any printer services

2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode

3.Disable all the firewalls

4.Uninstall the printer driver and software, then unplug the usb cable of the printer.

5.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3

HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3

Optional***
6.Delete any non default items under the ff keys:
Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED
HKLM\System\CurrentControlSet\Control\Print\Monitors
HKLM\System\CurrentControlSet001\Control\Print\Monitors
Default items are as follows:
AppleTalk Printing Devices
BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
Windows NT FAx Monitor
*****
7.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Printers

HKLM\System\CurrentControlSet001\Control\Print\Printers

8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista)
Ensure there are no documents in queue.

Disconnect printer’s USB cable.

Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.

From the start search box type spool and press .

The spool folder located at c:\windows\system32\spool opens.

Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.

Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.

9.Restart the computer.

10.Check th services status

Start-Run- Type Services.msc and Click on Open

You will see long list of services

You need to make sure following 4 Services are set to Automatically start

Remote Procedure Call RPC
Remote Procedure Call RPC Locater
LexBce Server
Print Spooler

11.Reinstall the latest printer driver
just send me an update if the issue won't be fixed. have a great day.

Oct 18, 2009 | Dell 962 Photo All-In-One InkJet Printer

3 Answers

Failed Error During Installation. MSI.dot4wrp...Error Code 2753' Message Displays on the Computer in Windows XP and Vista


This is an internal installation error. There can be 2 solutions:---- Solution 1:-- Find all of the hpqwrg files and delete them before installing the software:
  1. Click Start .
  2. Click Search ( Find for Windows 98).
  3. Click Files and Folders .
  4. In the Named entry box, type hpqwrg .
  5. Set the Look In entry box to C: .
  6. Click Search Now ( Find Now for Windows 98).
  7. Click Edit , and scroll to Select All .
  8. Delete all files pertaining to hpqwrg . There will be approximately five to six files.
  9. Be sure to empty the recycle bin of these files also.Solution 2:---- Completely uninstall the higher version of software and reinstall the lower version first, follow the steps below in order:
    1. Uninstall all of the HP Photo and Imaging software (for both of the products). (The uninstall program can be found in theControl Panel in Add/Remove Programs ).
    2. Re-install the lower version of the software.
    3. Re-install the higher version of the software. Thank you Sir.

Sep 27, 2009 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Trying to print on my aio 926 printer but wont print i hook it up to my laptop and prints fine but not on my desktop


do you receive an error msg saying, printer communication not available?

if yes you can try these steps:


1.Check if the firewall is blocking any printer services 2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode 3.Disable all the firewalls 4.Uninstall the printer driver and software 5.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2 HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3 HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2 HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3 Optional*** 6.Delete any non default items under the ff keys: Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED HKLM\System\CurrentControlSet\Control\Print\Monitors HKLM\System\CurrentControlSet001\Control\Print\Monitors Default items are as follows: AppleTalk Printing Devices BJ Language Monitor Local Port PJL Language Monitor Standard TCP/IP Port USB Monitor Windows NT FAx Monitor ***** 7.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Printers HKLM\System\CurrentControlSet001\Control\Print\Printers 8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista) Ensure there are no documents in queue. Disconnect printer’s USB cable. Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility. From the start search box type spool and press . The spool folder located at c:\windows\system32\spool opens. Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup. Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup. 9.Restart the computer. 10.Check th services status Start-Run- Type Services.msc and Click on Open You will see long list of services You need to make sure following 4 Services are set to Automatically start Remote Procedure Call RPC Remote Procedure Call RPC Locater LexBce Server Print Spooler 11.Reinstall the latest printer driver

have a great day :)

Sep 26, 2009 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Dell 942 all in one printet wont communicate to dell dimension pc


You've tried to uninstall and reinstall the printer driver of your printer. But still no luck. The printer still won't print. Or it would say printing but it won't finish printing.

You can try these steps:

1.Check if the firewall is blocking any printer services

2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode

3.Disable all the firewalls

4.Uninstall the printer driver and software

5.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3

HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3

Optional***
6.Delete any non default items under the ff keys:
Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED
HKLM\System\CurrentControlSet\Control\Print\Monitors
HKLM\System\CurrentControlSet001\Control\Print\Monitors
Default items are as follows:
AppleTalk Printing Devices
BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
Windows NT FAx Monitor
*****
7.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Printers

HKLM\System\CurrentControlSet001\Control\Print\Printers

8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista)
Ensure there are no documents in queue.

Disconnect printer’s USB cable.

Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.

From the start search box type spool and press .

The spool folder located at c:\windows\system32\spool opens.

Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.

Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.

9.Restart the computer.

10.Check th services status

Start-Run- Type Services.msc and Click on Open

You will see long list of services

You need to make sure following 4 Services are set to Automatically start

Remote Procedure Call RPC
Remote Procedure Call RPC Locater
LexBce Server
Print Spooler

11.Reinstall the latest printer driver


good luck. :)

Aug 30, 2009 | Dell 942 All-In-One InkJet Printer

1 Answer

Error Code: 2753 " Fatal Error or error MSI.dot4msi"


CAUSE:
Certain HP services (and associated DLL files) were somehow partially/improperly installed. (Possibly, from a previous failed install?)
The Windows services (files) were:
Pml Driver HPZ12 (C:\Windows\System32\HPZipm12.dll)
Net Driver HPZ12 (C:\Windows\System32\HPZinw12.dll)
The existence of these 2 files in the System32 directory was causing this error in my situation. Somehow, the installation script was not identifying that these files were already installed (or improperly installed) and failing to properly set them to be installed again.
SOLUTION:
Steps:
1) Check to make sure that the 2 Windows services above are not running (or not installed).
2) Rename/delete the 2 associated service DLL files (this will only be possible once the services are stopped)
3) Run the installation again.

.......................................................................
solution 2>

complete uninstall printer software from computer.
run uninstall L1 L2 L3 L4(if not an hp computer).
run same uninstall l1l2l3l4 from 7z..folder or hp folder from temp if availalbe.
then clean from add remove programs/program and features.
then clean from cleanup utility all hp pritner related entries.
then clean temp folder. clean recycle bin.
delete c:\program files\hp and hewlett packard folders (if not an hp computer). on hp computer delete digital imaging bin folders.
delete following folders from following locations-
C:\windows\System32\Spool\Printers and deleted entries inside it
C:\windows\System32\Spool\drivers\w32x86\*.* deleted entries inside it
C:\windows\twain_32.

cleanup from regsitry--
plz make back up for registry first.
>> hklm/system/current control set/control/print/environment/windowsNT(x86/64)/drivers + processors delete all pritner entries from there.
>> hklm/system/current control set/enum/usb/vid_000,vid_003 delete.
>> hklm/system/current control set/enum/usbprint delete pritner entries.
>> hklm/system/current control set/control/print/monitors/hp standard tcp/ip ports/ports.
>> hklm/system/current control set/control/print/monitors/standard tcp/ip ports/ports.
>> delete same ports from printers and faxes/pritners pritner properties ports
>> hklm/system/current control set/control/print/monitors/hpz..
>> hklm/system/current control set/control/print/providers/lan man settings.
>> hklm/SYSTEM/CURRENTCONTROLSET/CONTROL/PRINt/PRINTERS
>> hkey_Current_User\Software\Hewlett-Packard
>> hKey_Local_Machine\Software\Hewlett-Packard
>> HKEY_USERS\.DEFAULT\Software\Hewlett-Packard
>> hkey_current_user\software\hewlett packard delete if not hp computer.
>> hkey_curent_configuration/system/current control set/control/print/pritners.
then go to msconfig
make it selective startup disable all microsoft services except hp services. hide all microsoft services. disable all startup tab apply restart.
after restart install cue version 12 officejet pro 8500 or 6500.
then run msiexec.exe /unregister then msiexec.exe /regserver cmd commands.
then install software from downloaded version of original pritner install only basic drivers first and imaging devices only and use solution center 12. cue 12.
issue resolved.

Jun 19, 2009 | HP LaserJet 3055 All-In-One Printer

1 Answer

Cnnot open PrintMaster 17


Printmaster Platinum downloaded and installed reasonably well on my Gateway 6mb RAM 500MG HDD running Vista Home Premium.  The 26.5MB patch seemed to install okay.  In trying  to open the app I got the folloiwing:  "Error opening HKLM with ALL ACCESS - setting up registry"  I uninstalled--completely-- and the reinstall worked the same way with the same Error Message. The install followed the instructions that came with the patch via msconfig.  I can get the app to run with a lot of time-consuming effort using Task Manager.  Once opened it seems to work fine. It might be a good idea to offer a definition for HKLM, which is to say IHABT.  Oh, yeah, I HAD A ***** OF A TIME.
Presumably this is a registry entry or dll.  Please shed some light on this.  I have used this program for years and have a  host of saved projects.  PrintMaster Gold worked much better but I paid a bunch of money for Platinum (knowing full well  it was an older edition).
Help

Apr 06, 2009 | Broderbund PrintMaster® Platinum 17 Full...

1 Answer

Dell 926 printer wont print text.


do you receive and error msg like printer communication not available?

if you're receiving printer communication not available, you can try these steps:


1.Check if the firewall is blocking any printer services

2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode

3.Disable all the firewalls

4.Uninstall the printer driver and software

5.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3

HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3

Optional***
6.Delete any non default items under the ff keys:
Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED
HKLM\System\CurrentControlSet\Control\Print\Monitors
HKLM\System\CurrentControlSet001\Control\Print\Monitors
Default items are as follows:
AppleTalk Printing Devices
BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
Windows NT FAx Monitor
*****
7.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Printers

HKLM\System\CurrentControlSet001\Control\Print\Printers

8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista)
Ensure there are no documents in queue.

Disconnect printer’s USB cable.

Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.

From the start search box type spool and press .

The spool folder located at c:\windows\system32\spool opens.

Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.

Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.

9.Restart the computer.

10.Check th services status

Start-Run- Type Services.msc and Click on Open

You will see long list of services

You need to make sure following 4 Services are set to Automatically start

Remote Procedure Call RPC
Remote Procedure Call RPC Locater
LexBce Server
Print Spooler

11.Reinstall the latest printer driver

have a great day

Dec 23, 2008 | Dell 926 All-In-One InkJet Printer

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