I had the same problem with my water dispenser and since they were willing to sell me a part but provided no directions and I couldn't locate any I decided to make my own for those who might need them. Here is a link to a PDF I made, hope it helps.
I just replaced the water actuator. The problem is getting access to the actuator. this is what i did;
turn off the power
Remove the drain tray it just snaps out. remove the 3 screws behind the tray. carefully lift the panel up and out. There is a short control wire connecting the panel to the frig so be careful. remove the water hose from the outlet hole and remove the ice and water module. the rest is self explanatory.
What happens if your helper drops the front panel and the control ribbon comes out of the front board? Since I put it back together the ice dispenser will not stop running. Do I have to replace the board to fix this?
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It may be the paddle actuator if you have one. the water valve could be the problem. It is common especially in GE refrigerators for the water tube to freeze in the door. this will require thawing out the door for a few hours. To check there is a disconnect behind the bottom grill where you can disconnect the water line to the door. If water comes out there when the water dispenser is activated then the water line is frozen in the door.
All of you guys are wrong. What that person is saying is that the physical paddle used when you place your glass in the dispenser bay and press against the paddle....That's what's broken the paddle......
Sounds like the water valve for the water dispenser is not opening..You can search the internet for you model number and order a new valve online..I just order a duel water valve for my whirlpool and it was 80 dollars..Got it from www.partselect.com Hope this helps
Welcome to the computer world. When depressed, the paddle actuates a switch attached to the bracket above. The switch sends a low voltage signal to a small circuit board mouted right behind the display. A computer chip on that small board communicates with another chip on the main control board mounted in the rear wall. Your situation could be a bad actuator switch, a broken paddle tab, possibly a bad door switch (the fresh food doors must be closed to dispense), or a bad electronic control.
To get help replacing the actuator you can visit mu site below and enter your model number FRS26R4A in search feature this will take you to the parts page. On left of screen click picture #15 dispenser. I shows a diagram of the parts and I or Appliance Parts can assist you in installing the actuator. Thanks Sea Breeze sea [email protected]
Hi this is tech crazy the solution to the problem is
You should be able to replace this part yourself. Follow these steps to replace the water actuator:
Unplug the refrigerator to completely disconnect electrical power. Turn off the water supply to the refrigerator.
Remove the drip tray (Key 23 in the image below) from the bottom of the dispenser.
the screws (Key 43) from the bottom of the dispenser module cover (Key
4). NOTE: You model may not have screws at the bottom of the dispenser
cover. If not, push down on the top of the dispenser cover and pry out
on the bottom of the cover with a flat tip screw driver to remove it.
Pull to dispenser module cover up to release the top clips and remove this cover and set it aside.
Remove the screws (Key 17) that are on each side of the dispenser module (Key 8).
pull the dispenser module out slightly from the door. It will have
wires attached. Pay attention to how the water tube and the ice door
assembly are positioned. Pull this module out far enough to remove and
replace your water actuator (Key 24).