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Remove the printer from any UPS supplies, additional power supplies, or power strips.
Plug the printer into a wall outlet to check whether this resolves the problem.
If the printer is already plugged in, try another power source in the building independent of the one being used.
The line voltage and current source at
the printer location might need to be inspected to make sure that it
meets the printer's electrical specifications.
Turn the printer off then on.WARNING: Be careful when removing or reseating the fuser. Temperatures can reach 400+ degrees Fahrenheit.
If the message persists, turn the
printer off for 30 minutes to allow it to cool, then reseat the fuser
after checking the internal wiring connections on the right and left
side, ensuring that these connections are properly seated.
If the 50.1 or 50.2 error recurs after
power-cycling the printer or when trying to print, try installing a
known good fuser from another HP LaserJet 4100 series printer, if
available.
If the fuser is near or at the end of its estimated life expectancy (approximately 200,000 pages), then replace the fuser.
After replacing the fuser, print a
Configuration page, a Menu map (shows fuser settings), an Event log, a
Supplies status page, and a Usage page, to reference the status of the
new fuser and to ensure that the previous fuser settings are in place
with the replacement fuser.
To print an Information page on the HP LaserJet 4100, perform the following steps
Press the MENU rocker key until INFORMATION MENU appears on the printer display.
Press the ITEM rocker key until PRINT CONFIGURATION (or until PRINT MENU MAP, etc, appears in the printer display.
Press the SELECT button to print the selected information page.
To print an information page on the HP LaserJet 4100MFP, perform the following steps
Press the MENU button.
Press the DOWN Navigation button until INFORMATION is highlighted.
Press the RIGHT Navigation button.
Press the DOWN Navigation button to highlight PRINT CONFIGURATION
(or PRINT MENU MAP, etc, appears in the printer display.
Press the SELECT button, the button with the checkmark on it to print the selected Information page.
If 50.x errors persist after properly
installing a known good fuser, or if the errors follow the questionable
fuser (provided it is not near the end of its estimated life
expectancy), contact HP for further assistance.
To isolate the problem you need to do a 'half test'. This involves printing and stopping paper half way through the printer. This can be done by opening the toner door at the appropriate time. The paper should have just entered the fuser (watch out, the fuser is HOT). You should see the paper with the printing on it after removing the toner cartridge. Carefully turn the toner cartridge over and move back the door that covers the drum. DO NOT TOUCH THE DRUM. If there is the corresponding blank spot in the center of the drum, like the paper, the scanner is dirty or blocked. A can of compressed air will help here. If you have access to a different toner cartridge, you may want to try that first.
Hi,
As i can understand whenever you try to print with rear door closed printed page should come on top from top output roller however paper gets jammed.
Solution:
Try to print a page using rear door open and it should come out from the rear drop down tray it printed page comes out successfully with rear flap open than paper gets jammed at top due to faulty top output roller.
However if the paper gets jammed at fuser with rear door closed than it is issue with fuser in that case you need to get fuser replaced at the same time replace 20 tooth gear next to fuser.
I know this problems in my part it was the hp driver. My Solution is to use an compatible driver. HP Laserjet 5 / or 6 standard windows driver. After that i have not this problems. The secound problem is that this printer have very less memory and big pages in a few times are not able to print.
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