Question about Fisher and Paykel Fisher Paykel Intuitive Eco Washer IWL15

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My Fisher paykle Eco smart washer leaking underneath. I have checked the diverter and pump. They are not blocked. The thing in the diverter is to one side. Could that be my problem?

Posted by Mom37 on


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  • 181 Answers

You have to get in position so that you can watch it while it's running to see where it is leaking from

Posted on Sep 02, 2014


5 Related Answers


  • 10 Answers

SOURCE: fisher Paykel eco smart washer top loader

If you talk with the company, they'll explain that their machines are designed to clean clothes in cold and warm water and that, in most instances, they don't feel "hot" water is at all necessary; especially if you use the soak cycle. You have to remember that the company is all about eco solutions and energy efficiency. They included the 'no hot water setting' work around just to as a customer accommodation. I haven't found that it takes all that much pressure, you just need to keep them depressed long enough for the unit to get the message and signal that it has.

Posted on Feb 09, 2008


l blight

  • 28 Answers

SOURCE: my fisher paykel eco smart is GWL11 not GWL15


Posted on Jul 03, 2008


  • 250 Answers

SOURCE: Fisher Paykel Intuitive Eco Washer is squealing

You need to pull out the washer, TURN OFF THE WATER, then take the water hoses off the back of the washer. Check the screens inside the water inlets for debris. If that doesn't fix the problem you may need to ask fisher paykel if it's safe to put a chemical like limeaway in those holes to remove hard water deposits that have built up inside the valves.

Posted on Sep 20, 2009


  • 713 Answers

SOURCE: I have a [email protected] washer changed water pump

if no lights r on your display then your control module is proberly faulty. why did u change diverter valve and drain pump? please reply 4 more help.

Posted on Apr 08, 2010

Prakash R

  • 1382 Answers

SOURCE: water leaking on my fisher paykel washer. does it

Hi, It is due to a split in the flexible hose from the bowl to the pump. When machine is working, the split opens and closes, but when not operating it can be closed up enough to prevent seeing it leaking. .

Posted on Apr 14, 2010

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1 Answer

Water leaking under washer

Chances are it's the 6 inch or so rubber "U" tube you see attached from the diverter valve to the pump. The end that goes to the pump has to slip under the metal housing and turn it about a half an inch, then use the clamps to secure it.

Feb 15, 2014 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

Pumps out instead of recirculating

Is the valve installed the right way.
When diverter valve is powered will pump water over bowl.
Your motor controller board may be faulty,
And need diverter driver parts replaced.
Set you machine to Traditional wash only to bypass
Eco active filling that users diverter valve.

Jul 08, 2013 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

I have a fisher & paykel intuitive eco and on the display screen it reads needs a service code 37 ?

Hello, It sounds like you have a restricted or blocked drain pump. This usually occurs in the outlet of the pump between the pump and the diverter valve. 1st check that the drain hose is not kinked or crushed and does not have too long of an extension on it. If the tub did not drain you will have to bail or otherwise remove the water. Of course unplug the machine before any service. Once that is done, lean the machine backward the drain pump is located under the machine on the right side close to you. unplug the wires to the pump and remove the pump by lifting the small plastic catch and turning the pump assembly a quarter turn counterclockwise. Next disconnect the pump from the hose to the diverter valve. you can also remove the pump hose from the diverter valve and check to see if anything is caught in the valve. That's really all there is to the drain system. Good Luck.

Mar 12, 2011 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

My Fisher and Paykel Intuitive eco washer came up with a code:37 we have taken the pump off and the drain hose and blown through it and there is no blockage. When put onto deep rinse as recommended, it...

Fault Code 37 is "Pump Blocked Error" which means for some reason the machine did not drain properly. This can be due to a blockage in the pump such as a lint ball or wire from a bra that got down in the pump, perhaps a safety pin, etc. It also can be caused by objects that get past the pump but become caught inside the diverter valve, which is downstream from the pump. One other thing to be aware of, and this trips people up sometimes- a pump that is failing ELECTRICALLY can also cause the same error. If the pump is overheating and shutting down, the machine will not drain and the control will properly sense that there is still water in the tub. I've suggested in the past that this error be renamed "pump error" because the term "blocked" makes people look for an absolute condition. Since you have cleaned the pump, check the diverter valve for any obstructions.

Jan 06, 2011 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

My Fisher Paykey will not hold water, when it is filling it is pumping back out into the drain, as well there is water on the floor under the washer. what is the problem?

Hi just read your posting.Now on the Intuitive model when it fills it also recirculates the water throe a diverter valve.When the machine is in the drain cycle the diverter valve shifts position and the water drains.The problem with your machine is the diverter is in the drain position when the machine is trying to fill.Now there are 2 types of diverters .Please look underneath the machine to the front right.You should see a pump with a red or black fan attached.Can you please confirm this as then I can guide you throe the testing and repairing of the machine.Looking forward to your reply.

Jul 06, 2010 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

Error code37 keeps coming on screen

(This is a pump out error).Water isnt leaving the machine fast enough.3 possibilities.1 The pump is jambed up completely with debris therefore no water is leaving the machine at all.2nd There is a partial blockage.3rd There is a diverter valve underneath the machine witch will divert all the water out of the drain hose OR divert all of the water over the top edge of the bowl back into the bowl.This diverter may be stuck ON causeing the the water to just be cycled forever back into the bowl,therefore the water level in the machine never gets lower.the machine is interpreting this as a slow pump out OR blockage.the diverter valve needs to be changed if this is the case.either way you will need to get the water out of the machine.

May 28, 2010 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

Fisher and paykel intuitive Eco. FAULT 136

blocked pump scoop the water out and remove pump from underneath just clicks out move the white plastic clip

Feb 15, 2008 | Fisher and Paykel Fisher Paykel Intuitive...

2 Answers

Fisher paykel empties as it fills (similiar to recent entry)

I had the same problem with my Fisher and Paykel washer. I replaced the diverter valve and it seems to be working fine. (Although I have only run one load so far.) I ordered the part from Fisher and Paykel. It came in 5 days. It was under $25, and it was simple to replace. Just make sure you get all of the water out of the washer first. There is a surprising amount underneath that has the potential to cause big problems if it leaks onto the pump.

Jan 11, 2008 | Fisher and Paykel Fisher Paykel Intuitive...

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