Need help troubleshooting an "88" error that pops up for the scanner occassionally. Up to now I've just rebooted the scanner but would like to know what causes the error and how to prevent it. Do I need to send the scanner back to the manufacturer? Any help would be greatly appreciated!
You may have a lamp problem (Flickering occasionally) Check Lamp and Ballast connections to the top lamp.
Code 8 = Face up light check failure.
There is not an 88 listed.
You may have a lamp problem (Flickering occasionally) Check Lamp and Ballast connections to the top lamp.
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I just fixed it. Uninstall the application by choosing applications and finding scansnap. Drag the folder to the trash. power down your scanner and unplug the USB. Go to the Fujitsu website and download the software again and reinstall it. Plug in the power and USB into your scanner and everything should work fine.
Reboot your computer as well as your scanner, also check your data cable if properly connected as well as the power cord of your scanner, else try to uninstall your printer/scanner and reinstall it again. Reboot again and try connecting again. Usually, it is not possible to use your scanner simultaneously while printing.
Go into C:\programdata\ and remove the kds_kodak folder. It may ask you to skip files it can't delete. Just click skip for all of them (probably around 15 files). Then reboot your computer and you should be able to scan.
Remove any Kodak Software.
Reboot the computer
Plug in the camera.
This should now be listed as an extra drive in 'My Computer' and/or The scanner/Camera Wizard Window will come up asking what action to take.
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