No Sound when Capturing

Im not sure about your computer setup. Are you capturing via usb or have dedicated video capture device? Do you have sound when connected camera to tv. Does your video capturing device require to supply sound separate for example from camera headphone jack to video capture device?

Option 1:

If you want to use the USB cable to connect the Camcorder to the Computer to transfer the video to the Computer then:

(Applicable for Vista Operating System Only.)

This Camcorder does not support USB streaming with the VISTA Operating System. Use an i.LINK cable to transfer the video to the Computer. The i.LINK port is also called IEEE 1394 or Firewire port.(An i.LINK is a black D shaped connector with 4 or 6 pins. The type ofcable to be used will depend on the i.LINK port of your Computer. TheSony Camcorder will have the 4 pin i.LINK cable and if the computer hasthe 6 pin i.LINK port, then you may have to use the 4 pin to 6 pini.LINK Cable).

You can use any video capturing software like Windows Movie Maker to transfer the video from the Camcorder to the Computer.

Refer this Link for the instruction to transfer the video to the Computer using i.LINK cable.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C111893

NOTE:As the Camcorder does not support USB streaming with Vista, it is notrequired to use any Sony Device Driver to transfer the video to theComputer. You do not require any Drivers or Software from Sony totransfer the video from the Camcorder to the Computer using thei.LINK/Firewire interface.

Option 2:

(Applicable for Windows XP Operating System only):

Ifyou are using a Windows XP Operating System then you have to installthe USB Streaming Driver in the Computer from the supplied Softwaredisk with the Computer.

Check this Link for the instruction to transfer video to a Computer using USB Streaming.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C222820

NOTE: If you do not have the supplied Software disk then I suggest that you use the i.LINK cable to transfer the video.


Good Luck!!!!!!!!!!!!

Option 1:

If you want to use the USB cable to connect the Camera to the Computer to transfer the video to the Computer then:

(Applicable for Windows XP Operating System only):

As you are using a Windows XP Operating System then you have to install the USB Streaming Driver in the Computer from the supplied Software disk with the Computer.

Check this Link for the instruction to transfer video to a Computer using USB Streaming.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C222820

As you do not have the supplied Software disk then I suggest that you use the i.LINK cable to transfer the video. The i.LINK port is also called IEEE 1394 or Firewire port.

An i.LINK is a black D shaped connector with 4 or 6 pins. The i.LINK cable is an optional accessory for the Camcorder. You require to purchase either a 4 - pin to 4 - pin or a 4 - pin to 6 - pin i.LINK / Firewire cable depending on the number of pins on the i.LINK / Firewire port of your Computer (since Camcorder will have only 4PIN i-LINK, while the Computer may have a 4PIN or 6 PIN i.LINK port).

You do not require any Drivers or Software from Sony to transfer the video from the Camcorder to the Computer using the i.LINK/Firewire interface.

You can use any video capturing software like Windows Movie Maker to transfer the video from the Camcorder to the Computer.

Refer this Link for the instruction to transfer the video to the Computer using i.LINK cable.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C111893


Good Luck!!!!!!!!!!!!

If you want to use the USB cable to connect the Camcorder to the Computer to transfer the video to the Computer then:

(Applicable for Vista Operating System Only.)

This Camcorder does not support USB streaming with the VISTA Operating System. Use an i.LINK cable to transfer the video to the Computer. The i.LINK port is also called IEEE 1394 or Firewire port. (An i.LINK is a black D shaped connector with 4 or 6 pins. The type of cable to be used will depend on the i.LINK port of your Computer. The Sony Camcorder will have the 4 pin i.LINK cable and if the computer has the 6 pin i.LINK port, then you may have to use the 4 pin to 6 pin i.LINK Cable).

You can use any video capturing software like Windows Movie Maker to transfer the video from the Camcorder to the Computer.

Refer this Link for the instruction to transfer the video to the Computer using i.LINK cable.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C111893

NOTE: As the Camcorder does not support USB streaming with Vista, it is not required to use any Sony Device Driver to transfer the video to the Computer. You do not require any Drivers or Software from Sony to transfer the video from the Camcorder to the Computer using the i.LINK/Firewire interface.


Good Luck!!!!!!!!!!!!

If you want to use the USB cable to connect the Camera to the Computer to transfer the video to the Computer then:

(Applicable for Vista Operating System Only.)

This Camcorder does not support USB streaming with the VISTA Operating System. Use an i.LINK cable to transfer the video to the Computer. The i.LINK port is also called IEEE 1394 or Firewire port. (An i.LINK is a black D shaped connector with 4 or 6 pins. The type of cable to be used will depend on the i.LINK port of your Computer. The Sony Camcorder will have the 4 pin i.LINK cable and if the computer has the 6 pin i.LINK port, then you may have to use the 4 pin to 6 pin i.LINK Cable).

You can use any video capturing software like Windows Movie Maker to transfer the video from the Camcorder to the Computer using i.LINK cable.

Refer this Link for the instruction to transfer the video to the Computer using i.LINK cable.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C111893

NOTE: As the Camcorder does not support USB streaming with Vista, it is not required to use any Sony Device Driver to transfer the video to the Computer. You do not require any Drivers or Software from Sony to transfer the video from the Camcorder to the Computer using the i.LINK/Firewire interface.

(Applicable for Windows XP Operating System only):

If you are using a Windows XP Operating System then you have to install the USB Streaming Driver in the Computer from the supplied Software disk with the Computer.

Check this Link for the instruction to transfer video to a Computer using USB Streaming.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C222820


If you do not have the supplied Software disk then I suggest that you use the i.LINK cable to transfer the video.


Good Luck!!!!!!!!!!!!!!!

ur COMP. graphic is low. ur camera need capturing card on PC u can edit ur pic in movie maker

Hi! If you go to the Canon, they have a trouble shooting section. I copied and pasted some information below. Good luck!
Details Print Friendly Version Issue: How do I transfer video tape recordings to a computer via Firewire?
Solution: Transferring video recordings to a computer ZR80, ZR85, and ZR90

Transferring Video Recordings to a Computer You can transfer recordings to a computer using the IEEE1394 (DV) terminal. With the ZR85 and ZR90 transferring video recordings via USB is not possible.
Before starting the video transferring, make sure to prepare the following:

• A computer equipped with a IEEE1394 (DV) terminal or a IEEE1394 (DV) capturing board (the IEEE1394 protocol is frequently also called "Firewire" or "iLink").
• A DV cable (sold separately)
• Video Editing Software

You can use (1) the video editing software that came bundled with your computer or video capturing board, (2) the video editing software included with your operating system ("Windows Movie Maker" with Windows Vista Home Premium, Windows Vista Ultimate, Windows XP and Windows ME, "iMovie" with Mac OS 9 and later), or (3) video editing software purchased separately, with features ranging from very basic to very sophisticated.

• The appropriate driver

A driver is included with Windows operating systems later than Windows 98 Second Edition and Mac operating systems later than Mac OS 9. The driver is installed automatically when you connect the camcorder to the computer. No additional driver is necessary or available.

1. Start your computer.
   (If this is the first time you are connecting the camcorder to your Windows based computer your computer will display the "New Hardware Found" message while the driver is installed automatically.)
   
2. Set the camcorder to mode.
   
3. Connect the camcorder to the computer with the DV cable as shown below. Once the camcorder and computer are connected together the camcorder will display "DV IN" on the LCD/viewfinder. This message confirms that the camcorder is ready to receive or transfer video.
   
4. Refer to the instructions for your video editing software to download your video from the camcorder.
   Note: Because procedures for digital editing software applications vary greatly, Canon cannot offer any additional support or suggestions regarding downloading and editing your video. Please refer to the software publisher or your computer manufacturer (if the software came with your computer) for assistance in using the software.
   

• Operation may not work correctly depending on the software and the specifications/settings of your computer.
• If the computer freezes while you have connected the camcorder, disconnect and reconnect the DV cable. If the problem persists, disconnect the interface cable, turn off camcorder and computer, turn camcorder and computer back on and reconnect them.
• Before connecting the camcorder to the computer using a DV cable, make sure that camcorder and computer are not connected with a USB cable, and that no other 1394 device is connected to the computer.

• We recommend powering the camcorder from a household power source while it is connected to the computer.
• Refer also to the instruction manual of the computer.
• The programs ZoomBrowser EX and Image Browser included with the supplied CD-ROM are intended for use only with images recorded on the memory card.
• Video recordings on the tape cannot be transferred to the computer using the software included with the supplied CD-ROM.

What Windows (XP or Vista) your are running in PC?
Is there any error message comes when you connect Sony DCR-HC18E with PC?
Does PC sounds Ding when you connect camera at USB port?
Reply on above will help me to provide you assistance.

hi,
You have to use a firewire cable to capture video.With USB you don't get sound

Can you tell my from the menu on the camera how you connected it to your computer?